FRONT DESK OFFICER / RECEPTIONIST JOB AT JOJE HOSPITAL LIMITED | RECEPTIONIST JOBS IN ABUJA

About Company:

JOJE Hospital Limited is a specialist hospital with a specilaty in IVF, paediatrics, NICU, and render pharmacatical and laboratory services.

Job Description:

We are seeking a vibrant, professional, and highly organized Front Desk Officer to serve as the face of our organization. In this role, you are the first point of contact for our clients and visitors, responsible for setting a welcoming and professional tone. Your mission is to blend exceptional hospitality with administrative efficiency—ensuring all inquiries are handled with care, the workspace remains immaculate, and the day-to-day office flow is seamless. The ideal candidate is a proactive problem-solver with a "warm-first" attitude and a sharp eye for detail.

Requirements:

1. Professional Reception & Communication

• First Impressions: Greet clients and visitors warmly upon arrival, ensuring they are attended to with a professional and helpful attitude.

• Telephony Management: Efficiently answer, screen, and route incoming calls while providing accurate information to callers.

• Client Engagement: Act as a brand ambassador, using excellent communication skills to resolve inquiries and direct visitors to the appropriate personnel.

2. Workspace Stewardship & Operations

• Aesthetic Maintenance: Take full ownership of the reception and common workspace areas, ensuring they are neat, organized, and inviting at all times.

• Daily Activity Management: Keep track of daily office activities, appointments, and schedules to ensure no visitor or task is overlooked.

• Punctuality & Reliability: Maintain a strict commitment to work hours, ensuring the front desk is operational and ready for business before the first client arrives.

3. Problem Solving & Administrative Support

• Proactive Solutions: Always be ready to identify and solve minor office bottlenecks or client issues before they escalate.

• Service Detail: Exhibit a high level of detail when delivering services, from managing visitor logs to relaying complex messages accurately.

• Support Tasks: Assist with basic administrative duties to support the wider team and maintain office efficiency.

Qualifications and Skills:

Core Competencies

• Communication: Exceptional verbal and written communication skills with a polished professional tone.

• Interpersonal Skills: A naturally warm, approachable, and patient personality.

• Organizational Ability: Highly detailed in task execution and capable of multitasking without losing focus.

• Problem-Solving: A proactive "can-do" mindset and the ability to stay calm under pressure.

Professional Standards

• Punctuality: A proven track record of consistency and time management.

• Grooming: Commitment to a professional appearance that reflects the company’s brand values.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: hrjojehospital@yahoo.com using the Job Position as the subject of the email.