FRONT DESK OFFICER / RECEPTIONIST AT IN-COUNTRY MEDICARE LIMITED | RECEEPTIONIST JOBS IN ABUJA

About Company:

In-Country Medicare Limited is a specialist healthcare and integrative medicine centre based in Abuja, Nigeria, committed to delivering high-quality, patient-centred care. The organization focuses on disease prevention, wellness optimization, chronic disease management, and healthy aging by combining conventional medical practice with evidence-based integrative and functional medicine approaches.

Our services include advanced diagnostic and laboratory support, nutritional IV therapies, oxygen and ozone therapy, electromagnetic field treatments (ONDAMED), DNA testing, pharmacy services, and home-based care. In-Country Medicare Limited is dedicated to reducing medical tourism by providing world-class healthcare solutions locally.

Job Description:

Client & Guest Relations

• Concierge Excellence: Greet and attend to visitors, clients, and patients with a polite, sophisticated, and professional demeanor.

• Communication Management: Answer, screen, and direct phone calls and electronic inquiries with clarity and confidence.

• Information Authority: Provide accurate, clear, and timely information to visitors, ensuring all inquiries are resolved efficiently.

• Discretion: Uphold the highest standards of confidentiality and organizational ethics at all times.

Operations & Administration

• Appointment Management: Accurately schedule, confirm, and manage appointments to ensure a seamless flow of operations.

• Records & Logs: Maintain meticulous documentation, visitor logs, and front-desk records.

• Internal Coordination: Partner with internal teams to facilitate smooth daily workflows and handle administrative tasks as assigned.

• Environment Maintenance: Ensure the reception area remains pristine, organized, and reflects our corporate standards at all times.

Requirements:

• Intellectual Rigor: Highly intelligent, proactive, and a quick-thinker capable of working with minimal supervision.

• Communication: Exceptional command of spoken and written English; characterized by a soft-spoken, polite, and confident style.

• Presence & Grooming: Impeccable dress sense and a well-groomed, pleasant appearance suitable for a high-profile corporate role.

• Emotional Intelligence: High EQ with the ability to remain calm, professional, and friendly under pressure.

• Reliability: A strong character with a deep commitment to punctuality, consistency, and service excellence.

Qualifications and Skills:

• Education: Minimum of an OND, HND, or Bachelor’s degree in a relevant field.

• Experience: 3–5 years of proven experience in a front-facing, receptionist, or customer relations role.

• Technical Savvy: Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office hardware.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their application letter and updated CV, along with a recent full-length photograph, compiled in one PDF document  to: incountrymedicare@gmail.com using "Front Desk Officer" as the subject of the email