CUSTOMER SERVICE OFFICER AT METRO EYES NIGERIA LIMITED

About Company:

Metro Eyes Nigeria Limited was founded in 1982 and commenced operations in 1984 in two practice domains: Ophthalmology and optometry services. Our strict adherence to industry standards and our relentless quest to serve people with care and respect has differentiated us from our contemporaries.

Job Description:

• Welcome, register, and assist patients while ensuring accurate collection and updating of patient information.
• Coordinate patient flow and communicate efficiently between patients, doctors, and HMO service providers.
• Manage appointment scheduling, reminders, and patient inquiries via phone, email, and in person.
• Process patient charges, collect payments, and handle HMO pre-authorizations and documentation.
• Maintain patient records, ensure cleanliness of the reception area, and support administrative duties.
• Engage in customer relationship management through follow-ups, notifications, and periodic marketing activities.

Requirements:

• Candidates should possess a Bachelor's Degree with 1 - 2 years relevant work experience.

Salary

Application Closing Date: 24th November, 2025

Application Instructions:

Interested and qualified candidates should send their CV to: careers@metroeyesng.com using the Job Title as the subject of the email.