Reliance Health | Full-time

CRM ASSOCIATE AT RELIANCE HEALTH

Lagos, Nigeria | Posted on 26/03/2025

About Company:

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

Job Description:

  • We are looking for a proactive and detail-oriented CRM Associate to join our dynamic team. 
  • In this role, you will work closely with the Sales Operations team and be instrumental in managing customer relationships, enhancing customer satisfaction, and ensuring efficient use of our CRM system. 
  • You should be adept at using CRM tools and have a strategic mindset with strong communication skills. 

Requirements:

  • Analyse the current sales process and identify areas for improvement and optimization. 
  • Develop and implement strategies to streamline the sales process and enhance sales productivity. 
  • Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure alignment and integration of sales processes with overall business objectives. 
  • Manage and optimize the CRM system to support sales operations and drive data-driven decision-making. 
  • Lead the selection, implementation, and integration of sales technology solutions to enhance sales effectiveness. 
  • Provide training and support to sales teams on sales processes, tools, and systems. 
  • Continuously monitor and evaluate the effectiveness of sales processes and technology solutions, adjusting as needed to drive continuous improvement. 
  • Stay abreast of industry trends and best practices in sales operations and technology to inform strategic decision-making.

Qualifications and Skills:

  • Bachelor's Degree in Business Administration, Sales, Marketing, or related field. 
  • At least 2 years of experience in B2B sales operations or a related role. 
  • Proven track record of successfully revamping sales processes and driving sales productivity improvements. 
  • Extensive experience with CRM systems, particularly Zoho, Salesforce, HubSpot, Dynamics, etc. 
  • Experience with prospecting and sales productivity platforms like - LinkedIn Sales Navigator, Lusha, Apollo, Outreach, SalesLoft, HighSpot, Chilli-piper, Tableau etc. 
  • Strong analytical skills with the ability to analyse data, identify trends, and make data-driven recommendations. 
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. 
  • Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment. 
  • Detail-oriented with a focus on accuracy and quality.

Salary

Very attractive

Application Closing Date: 26th April, 2025

Company Website

https://getreliancehealth.com/nigeria

Application Instructions:

Interested and qualified candidates should:
Click here to apply online



Click here to Apply

Job Information

Deadline

26/04/2025

Job Type

Full-time

Industry

Administration

Work Level

Experienced

State

Lagos

Country

Nigeria

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