CRM ASSOCIATE AT RELIANCE HEALTH

About Company:

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

Job Description:

• We are looking for a proactive and detail-oriented CRM Associate to join our dynamic team. 
• In this role, you will work closely with the Sales Operations team and be instrumental in managing customer relationships, enhancing customer satisfaction, and ensuring efficient use of our CRM system. 
• You should be adept at using CRM tools and have a strategic mindset with strong communication skills. 

Requirements:

• Analyse the current sales process and identify areas for improvement and optimization. 
• Develop and implement strategies to streamline the sales process and enhance sales productivity. 
• Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure alignment and integration of sales processes with overall business objectives. 
• Manage and optimize the CRM system to support sales operations and drive data-driven decision-making. 
• Lead the selection, implementation, and integration of sales technology solutions to enhance sales effectiveness. 
• Provide training and support to sales teams on sales processes, tools, and systems. 
• Continuously monitor and evaluate the effectiveness of sales processes and technology solutions, adjusting as needed to drive continuous improvement. 
• Stay abreast of industry trends and best practices in sales operations and technology to inform strategic decision-making.

Qualifications and Skills:

• Bachelor's Degree in Business Administration, Sales, Marketing, or related field. 
• At least 2 years of experience in B2B sales operations or a related role. 
• Proven track record of successfully revamping sales processes and driving sales productivity improvements. 
• Extensive experience with CRM systems, particularly Zoho, Salesforce, HubSpot, Dynamics, etc. 
• Experience with prospecting and sales productivity platforms like - LinkedIn Sales Navigator, Lusha, Apollo, Outreach, SalesLoft, HighSpot, Chilli-piper, Tableau etc. 
• Strong analytical skills with the ability to analyse data, identify trends, and make data-driven recommendations. 
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. 
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment. 
• Detail-oriented with a focus on accuracy and quality.

Salary

Application Closing Date: 26th April, 2025

Company Website

Application Instructions:

Interested and qualified candidates should:
Click here to apply online