The Completion Sales Engineer drives sales and adoption of completion technologies by leveraging technical expertise and strategic customer engagement. This client-facing role involves identifying completion needs, developing tailored solutions, preparing proposals, closing deals, and supporting project execution, while serving as a trusted technical advisor to clients.
Client Relationship Management:
- Develop and manage strong, long-term client relationships, understanding their operational challenges and project goals.
- Conduct regular site visits, meetings, and technical discussions with clients, operators, drilling/completions engineers, and procurement.
- Provide consistent after-sales support and act as the first point of contact for client queries or issues.
- Conduct regular client visits and follow-ups to ensure satisfaction and promote additional services.
Technical Sales and Consultation:
- Apply in-depth understanding of the company's offered well completion technologies, methodologies, and applications.
- Serve as a technical advisor during pre-sales consultations and post-sales support.
- Recommend appropriate technologies based on formation conditions, reservoir characteristics, and operational challenges.
- Collaborate with OEM engineering and R&D teams to adapt solutions to non-standard applications.
Proposal And Tender Management:
- Prepare detailed technical and commercial proposals, including tool specifications, case studies, cost estimates, and value propositions.
- Prepare and deliver technical presentations tailored to client requirements.
- Highlight the advantages of company products and technologies, aligning them with customer needs.
- Lead bid responses and tender submissions in coordination with proposals, finance, legal, and operations departments.
- Customize completion designs and present justifications for tool selection, anticipated performance, and risk mitigation strategies.
Technical Presentations and Demonstrations:
- Deliver persuasive presentations to client teams, using visual aids, real-world performance data, and technical documentation.
- Support clients during and after the installation of completion tools and systems.
- Troubleshoot technical challenges, coordinate with engineering and operations for resolution, and provide client feedback.
- Represent the company at industry conferences, exhibitions, and technical forums.
Market Intelligence and Business Development:
- Analyse competitors’ offerings, service gaps, pricing, and client satisfaction.
- Identify new accounts, inactive clients, and underserved markets.
- Monitor regional drilling activity, contract awards, and project announcements for lead generation.
- Monitor trends in the completions sector, competitive activity, and technological innovations.
- Identify new markets and product development opportunities based on customer feedback and industry evolution.
Commercial Strategy and Revenue Generation:
- Own a sales target (monthly, quarterly, and annual) and track performance using CRM systems and reports.
- Monitor sales metrics such as opportunity conversion rate, average deal size, and customer acquisition cost.
- Develop pricing strategies that balance competitiveness and profitability, factoring in tool availability, lead times, and service costs.
Negotiation and Contract Management:
- Lead negotiations on pricing, terms, and conditions in line with company policies.
- Work with legal and commercial teams to finalize contracts, service agreements, and delivery schedules