MARKETING OFFICER (SME) AT WORKFORCE GROUP

About Company:

Workforce Group is a well-known consulting firm that has several subsidiaries and offers various services.

Job Description:

• Meet required financial targets/sales budgets MOM.
• Meet performance, KPIs, service level, quality standards, and customer satisfaction rates/standards.
• Provide correct and complete information to customers on the organization’s products and services.
• Ensure correct and complete documentation of customer interactions according to standard operating procedures.
• Collaborate with others to achieve organization and unit objectives.
• Strict adherence to company guidelines, policies, procedures, and processes.
• Maintain business core values; be a person of discipline, integrity, empathetic, and excellence.
• Convert potential customers into sales. - Receive and resolve customer enquiries, requests, and complaints within stipulated SLAs.
• Maintain customer satisfaction ratings based on set standards/criteria.

Requirements:

• High-energy, creative thinking and a demonstrated history of driving results
• High level of attention to detail
• A Collaborative mindset, excellent communication and presentation skills.
• Age: 32 yrs below.
• Minimum of 2 years of experience in SME banking or lending.
• Experience working in fintech, MFB and or a commercial bank

Qualifications and Skills:

• A Bachelors’ Degree from an accredited university
• BSC minimum of lower credit
• HND(upper credit)

Salary

Application Closing Date: 30th September, 2025

Application Instructions:

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