HR / RECRUITMENT OFFICER AT SOFTHILLS LIMITED | HR JOBS IN LAGOS

About Company:

We invest more than just funds; we invest our knowledge and experience, our ideas and our infrastructure. Working alongside entrepreneurs and co-founders, we support our ventures from startup to scale to exit, giving them access to the global networks and services they need to grow. 

Job Description:

We are looking for a smart, proactive, and people-driven HR/Recruitment Officer who can help us recruit fast, onboard new staff properly, support company culture, and ensure our team remains disciplined, motivated, and productive.

Requirements:

Recruitment & Hiring

• Create and post job vacancies on job platforms, social media, WhatsApp groups, LinkedIn, and other recruitment channels.
• Source candidates for roles across customer service, logistics, marketing, operations, warehouse, admin, and sales.
• Screen CVs and applications.
• Call and interview applicants.
• Schedule interviews with department heads and management.
• Prepare interview questions and candidate assessment forms.
• Maintain a recruitment tracker showing applicants, interview stages, selected candidates, and rejected candidates.
• Follow up with shortlisted and successful candidates.
• Prepare offer letters and employment documents.

Onboarding & Training Support

• Welcome new staff and guide them through the onboarding process.
• Ensure new employees understand company rules, culture, values, and expectations.
• Coordinate staff documentation and file setup.
• Work with team leads to ensure new staff receive proper role-specific training.
• Track probation periods and remind management when reviews are due.

Culture & Staff Engagement

• Support a culture of speed, ownership, discipline, accountability, teamwork, and customer obsession.
• Help organize staff recognition, birthday celebrations, team bonding, and performance shoutouts.
• Encourage positive communication across teams.
• Identify staff issues early and escalate when necessary.
• Support management in keeping the team motivated and focused.

Attendance, Discipline & HR Administration

• Monitor daily attendance, lateness, absenteeism, and leave requests.
• Maintain updated staff records and HR files.
• Prepare basic HR documents such as offer letters, warning letters, confirmation letters, and exit forms.
• Assist with enforcing company policies and workplace standards.
• Support disciplinary processes when required.

Performance Support

• Work with department heads to track staff performance and probation progress.
• Help ensure every staff member has clear responsibilities and expectations.
• Collect weekly updates from team leads on staff performance, attitude, and discipline.
• Identify underperforming staff and escalate to management.

Qualifications and Skills:

• Minimum of HND/Bachelor’s Degree in Human Resources, Business Administration, Psychology, Management, or a related field.
• 3 - 5 years of experience in recruitment, HR, admin, or people operations.
• Experience in e-commerce, retail, logistics, customer service, or a fast-paced startup is an added advantage.
• Strong communication and people skills.
• Ability to recruit quickly and manage multiple vacancies at the same time.
• Very organized and detail-oriented.
• Good knowledge of Google Sheets, Microsoft Excel, Google Docs, and basic HR tools.
• Ability to work under pressure and meet deadlines.
• Must be proactive, disciplined, confidential, and trustworthy.

Salary

Application Closing Date: Not specified

Application Instructions:

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