FACILITY MANAGEMENT OFFICER AT JORDAN BROOKE ESTATES | FACILITY MANAGEMENT JOBS IN LAGOS

About Company:

Jordan Brooke Estates is fully committed to the delivery of up-market developments to mid-market locations. It's our dream to become the standard by which real estate is measured. The core of Jordan Brooke is driven by a passion to build and desire to consistently deliver on quality and innovation.

Job Description:

We are seeking a proactive and detail-oriented Facility Management Officer to serve as the operational custodian of our managed properties. In a high-value real estate environment, the "Facility" is the product and its seamless operation is the key to resident satisfaction and asset appreciation. This role is designed for a "Technical Coordinator", someone with 2–4 years of experience in Estate Management or Engineering who can balance technical oversight with the interpersonal diplomacy required to manage resident relations.

Your mission is to ensure "Zero-Downtime" in service delivery. You will be responsible for the entire facility lifecycle: from supervising daily estate operations and monitoring service charge budgets to coordinating multi-vendor repairs and enforcing safety standards. If you possess sharp problem-solving grit and the professional discipline to work with minimal supervision, we want you to manage our physical assets.

Requirements:

1. Estate Governance & Service Delivery

• Operational Supervision: Oversee the daily "pulse" of assigned properties, ensuring that security, cleaning, and utility services meet the highest organizational standards.

• Maintenance Orchestration: Lead the coordination of all planned and corrective maintenance, managing vendors and technical teams to ensure repairs are completed with high velocity.

• Resident Diplomacy: Act as the primary point of contact for resident complaints and technical issues, providing professional and prompt resolutions that maintain estate harmony.

2. Financial Stewardship & Compliance

• Budget Oversight: Monitor the implementation of service charges and operational budgets, ensuring that resources are deployed efficiently to maximize facility health.

• Safety & Standards: Enforce strict adherence to estate rules, health and safety protocols, and statutory building regulations to minimize liability.

• Inventory Control: Manage the procurement and tracking of facility consumables and spare parts to prevent stockouts and waste.

3. Reporting & Technical Auditing

• Site Inspections: Conduct rigorous, scheduled facility inspections to identify structural or mechanical vulnerabilities before they become critical failures.

• Data-Driven Reporting: Prepare detailed facility status reports for management, highlighting maintenance trends, budget variances, and resident satisfaction levels.

• Vendor Auditing: Evaluate the performance of external contractors against Service Level Agreements (SLAs) to ensure the company receives maximum value.

Qualifications and Skills:

Professional Profile

• Education: HND / B.Sc. in Estate Management, Engineering, Building Technology, or a related field.

• Experience: 2 – 4 years of core experience in Facility or Property Management.

• Problem-Solving: Proven ability to troubleshoot technical and administrative issues independently.

Core Competencies

• Coordination Mastery: Exceptional skills in managing multi-disciplinary vendors (Electricians, Plumbers, Security, etc.).

• Communication Excellence: Strong verbal skills for resident engagement and professional report-writing for management reviews.

• Analytical Grit: Ability to monitor complex budgets and identify cost-saving opportunities in facility operations.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: facilities@jordanbrookeestates.com using "Facility Management Officer" as the subject of the mail.