ESTATE (CRE) SENIOR COORDINATOR (CONTRACT)

About Company:

ICS Outsourcing is Nigeria’s pioneer Human Resource Outsourcing Company. We are on a mission to provide world-class human resource solutions, using experts while creating value for our shareholders and opportunities in the community. Our vision is to be the most valuable Business Support Solutions Partner to our Clients throughout Africa and beyond.

Job Description:

• Assists with maintaining daily operations of the Company’s Corporate Real Estate (CRE) activities by coordinating with vendors and contractors.
• Responsible for office moves, ergonomic assessments, shipping and receiving, kitchens, conference centre, and maintaining office standards.

Responsibilities
Concierge and Facilitation:

• Provides assistance with internal department communication (i.e., the intranet, SharePoint, Concierge)
• Assists with conference centre room booking, responsible for posting conference room schedules and coordinating conference centre set up and usage with business partners
• Responsible for the main lobby, welcoming guests, and visitors
• Coordinates special projects as needed (i.e., plans and organises department or team events)
• Provides administrative support and coordination to larger department/business unit events

Operations:

• Assists with day-to-day CRE operations, including ticketing system and food services
• Seeks to continuously improve processes, systems and overall client satisfaction
• Ensures appropriate follow-up with customers
• Provides direction and information to vendors, service providers and CRE staff as required to ensure excellent coordination and execution of work with minimal disruption
• Assists with the maintenance of the CAFM system (Office space) that tracks the occupancy of staff, hoteling, and work order requests
• Assists with ergonomic assessments and proper desk setups
• Assists daily sorting, pickups and deliveries of all external and inter-office mail and supports employees on all mail and shipping requirements

Vendor Assistance:

• Assists and supervises contractors for maintenance and improvements

Business Continuity

• Assists the safety team with fire evacuation and emergency training
• Assists with the maintenance of emergency supplies and life and safety evacuation processes

Facility Management:

• Conducts regular walk-throughs to identify existing building issues and facilitate repairs
• Enforces SLA with landlords of leased office spaces
• Conducts regular planned preventive maintenance of office equipment/appliances as maintained in the schedule

Property Assistance Coordination

• Responsible for new hire setup, inter-office shuffles, company moves, and terminations as it relates to Corporate Real Estate services

Requirements:

• Education: Minimum of HND / BSC in any discipline
• Experience: 5+ years of experience providing administrative support and exceptional customer service in fast-paced environments.

Qualifications and Skills:

• Strong analytical and organisational skills
• Effective communication skills
• Adept in multi-tasking
• Proficient use of Microsoft Office tools
• Strong communication, negotiation, and interpersonal skills.

Salary

Application Closing Date: 26th May, 2025

Application Instructions:

Interested and qualified candidates should send their CV to: molarinde@icsoutsourcing.com using the Job Title as the subject of the mail.