DATA IT SUPPORT EXECUTIVE AT FORT KNOX OUTSOURCING | IT SUPPORT JOBS IN LAGOS

About Company:

Fort Knox Outsourcing was set up to cater to the growing need of businesses in Nigeria to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible!

Job Description:

• Support data entry, updates, and troubleshooting of data-related issues
• Respond to client inquiries via email and phone
• Coordinate meetings and document meeting minutes
• Disseminate monthly Power BI reports to clients
• Maintain and update training certificates on accredited portals
• Collaborate with DB/IT teams to ensure accurate data flow between systems
• Resolve technical issues while ensuring high customer satisfaction
• Assist help desk personnel when required
• Build and maintain a knowledge base of FAQs and standard solutions

Requirements:

• B.Sc. in Computer Science, Electrical Engineering, Computer Engineering, or related field
• Minimum of 1 year experience in IT support, systems, or database administration
• Professional certifications such as OCA, ITILv4, or Power BI are an added advantage
• Strong communication and interpersonal skills
• Ability to multitask and work with minimal supervision
• Good analytical and problem-solving skills

Preferred Skills:

• User Support
• ITIL Knowledge
• Customer Support Experience
• Strong organizational and teamwork skills.

Benefits

• Leave Allowance
• HMO
• 13th Month Salary

Salary

Application Closing Date: 30th May, 2026

Application Instructions:

Interested candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title and location as subject of the mail.