CUSTOMER RELATIONSHIP OFFICER AT INTERRAND GROUP

About Company:

Interrand Homes & Properties Limited (subsidiary of Interrand Group) is a reputable Construction and Real Estate Development company with offices in Abuja, Lagos and Ibadan.

Job Description:

• Serve as the primary contact for clients, handling inquiries, concerns and follow-ups.
• Guide clients through the sales and documentation process.
• Maintain accurate and updated client records and payment tracking.
• Ensure timely communication on project updates, inspections and milestones.
• Strengthen long-term client relationships to encourage referrals and retention.
• Support the sales team with pre- and post-sales activities.
• Convert Leads to sales.

Requirements:

• Minimum of 6 years experience, with strong, proven experience in the real estate sector.
• Excellent communication and interpersonal skills.
• Strong understanding of client management, sales support and after-sales processes.
• Good documentation and record-keeping ability.
• Ability to manage multiple clients and deadlines without losing structure.
• Proficiency in Microsoft Office and CRM tools.
• Calm, professional and solutions-oriented personality.
• Degree in Business Admin, Marketing, Communications or related fields.
• Prepare weekly and monthly client service reports for management.
• Resolve issues promptly and escalate complex cases when needed.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: hr@interrandgroup.com using “Customer Relationship Officer – Abuja” as the subject of the email.