BUSINESS LEAD, FIELD VERIFICATION AT MONIEPOINT INCORPORATED

About Company:

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

Job Description:

Strategy & Leadership:

• Define and execute the overall strategy for customer and business field verification within the Loans Department.
• Lead, coach, and develop a distributed team of field verification officers, supervisors, and regional leads.
• Drive process improvements to ensure scalable, efficient, and compliant field verification.

Operational Excellence:

• Oversee field verification of loan applicants, guarantors, and businesses across Nigeria.
• Implement technology-driven verification tools (geo-tagging, mobile apps, photo capture, digital checklists).
• Monitor verification turnaround times, accuracy rates, and efficiency KPIs.
• Manage relationships with third-party verification partners, where applicable.

Risk & Compliance:

• Partner with Risk, Compliance, and Credit teams to ensure field verification processes meet CBN regulatory standards and internal policies.
• Identify fraud red flags and escalate appropriately to safeguard loan portfolio quality.
• Ensure consistent documentation and audit readiness.

Stakeholder Management:

• Collaborate with Credit, Risk, Operations, and Product teams to align verification practices with business needs.
• Provide insights from field operations to influence credit policy and product design.
• Serve as the point of accountability for verification-related matters in the Loans Department.

Requirements:

• Proven track record of leading large field or distributed teams across multiple regions.
• Strong understanding of loan underwriting, KYC/AML, and regulatory compliance.
• Operationally excellent with experience in process design, execution, and improvement.
• Tech-savvy; comfortable leveraging digital tools to manage and scale field operations.
• Excellent leadership, problem-solving, and communication skills.

Qualifications and Skills:

• Bachelor’s Degree in Business, Finance, Risk Management, or related field; MBA or professional certification is a plus.
• Must have 7–10 years’ experience in credit risk operations, field verification, or related functions, ideally in fintech, banking, or microfinance.

Salary

Application Closing Date: Not specified

Application Instructions:

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