FIELD DEBT RECOVERY OFFICER AT RENMONEY

About Company:

We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.

Job Description:

Renmoney is hiring a Field Recovery Officer to manage and recover overdue accounts through field operations and customer engagement. The role involves executing recovery strategies, negotiating realistic repayment plans, and advising on process 

improvements, all while maintaining regulatory and policy compliance.

Key Responsibilities:

• Engage defaulting customers and recover overdue debts.
• Negotiate and monitor repayment plans based on financial assessments.
• Update recovery systems and provide insights on debt management strategies.
• Ensure adherence to legal and internal recovery processes.
• Deliver high-quality service aligned with company values and customer care policies.

Requirements:

• Bachelor's degree in business, finance, or a related field.
• Minimum of 2 years’ experience in collections or field recoveries.
• Knowledge of debt recovery principles and legal processes.
• Strong analytical, communication, and negotiation skills.
• Familiarity with call center optimization and financial systems.
• Skip tracing knowledge

Salary

Application Closing Date: Not specified

Application Instructions:

Click the buton below to apply