TEAM LEAD - KEY ACCOUNT AT OPAY NIGERIA | JOBS IN NIGERIA

About Company:

OPay is a mobile money platform operated by OPay Digital Services Limited and licensed by the Central Bank of Nigeria. Launched in June 2018, the company has spread its services across all 36 states in Nigeria with over 500,000 mobile money merchants. We are more than a payment company. We believe everyone should be able to enjoy financial and social inclusion, without regard for physical borders, boundaries, or even social status.

OPay is a one-stop mobile-based platform for payment and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money and pay bills.

Job Description:

We are seeking a results-driven Merchant Sales Manager to lead our merchant acquisition and retention efforts. In this role, you will be the primary driver of our growth in the digital payments space, leading a high-performing team of Business Developers (BDs) to onboard, activate, and scale our merchant network. You are a strategic leader who understands the entire merchant value chain—from initial POS deployment to long-term transaction growth. If you have a proven track record in fintech sales and the ability to turn market insights into revenue, we want you to lead our team.

Requirements:

1. Sales Leadership & Strategic Execution

• Team Management: Lead and mentor a team of Business Developers (BDs) to consistently hit and exceed acquisition and retention targets.

• Growth Strategy: Develop and execute regional strategies focused on merchant onboarding, instant activation, and maximizing transaction volume.

• Expansion Research: Conduct continuous market analysis to identify untapped territories and opportunities for service improvement.

2. Merchant Ecosystem & Retention

• Portfolio Health: Oversee the performance of existing merchants, implementing engagement tactics to drive high activity levels and drastically reduce churn.

• Key Account Management: Build and nurture high-value relationships with "anchor" merchants and strategic business partners.

• Value Chain Optimization: Deeply understand and optimize the merchant experience, ensuring our POS and digital payment solutions are the preferred choice in the market.

3. Cross-Functional Collaboration & Compliance

• Operational Synergy: Work closely with Product, Risk, and Marketing teams to streamline the onboarding process and ensure a friction-free merchant experience.

• Data-Driven Insights: Track KPIs and prepare granular performance reports that provide the executive team with actionable insights for market penetration.

• Regulatory Rigor: Ensure all merchant activities and team operations comply with company policies and industry regulations (CBN, NIBSS, etc.).

Qualifications and Skills:

Experience & Background

• History: Minimum of 3+ years of hands-on experience in Fintech, Payments, Agent Banking, or FMCG field sales.

• Industry Mastery: Strong understanding of the POS business, digital payment ecosystems, and the merchant value chain.

• Leadership: A proven track record of managing field sales teams and delivering on aggressive revenue or acquisition targets.

Education & Soft Skills

• Degree: Bachelor’s degree in Business, Marketing, Economics, or a related field.

• Communication: Exceptional negotiation and relationship-management skills.

• Mindset: Ability to thrive and adapt in a fast-paced, high-growth environment.

Salary

Application Closing Date: 10th February, 2026

Application Instructions:

Click the link below to apply