RESTAURANT OUTLET MANAGER (QSR) AT ALLEN PROFESSIONAL SERVICES | OWERRI

About Company:

Allen is a financial & spreadsheet modelling consulting firm. We serve leading business organizations and public institutions helping them build efficient and robust models that underpin their critical decisions in investments, financial transactions, strategic and operational planning. Our knowledge depth allows us to address most modelling difficult challenges

Job Description:

We are seeking a high-performing Outlet Manager to lead the day-to-day operations of our facility. You will be the primary custodian of the outlet's performance, responsible for supervising a diverse team to ensure seamless service that aligns with our corporate objectives. This role requires a strategic leader who can balance high-quality food service with cost-effective operational planning. Your mission is to drive sales, enforce strict policy compliance, and maintain an environment that consistently exceeds customer expectations.

Requirements:

1. Operational Leadership & Strategy

• Daily Oversight: Manage all outlet functions to ensure peak efficiency, from opening procedures to closing reconciliations.

• Workload Planning: Plan and assign daily tasks to outlet associates, ensuring all stations are adequately staffed and productive.

• Strategic Execution: Establish and enforce operational strategies that meet our rigorous quality and customer service standards.

2. Sales Growth & Marketing

• Profitability: Develop and implement localized marketing strategies and special events to increase footfall and drive revenue.

• Customer Insights: Proactively obtain customer feedback and implement operational changes to improve the dining experience.

• Service Excellence: Act as the final point of escalation for customer queries, ensuring every guest leaves satisfied.

3. Financial & Facility Management

• Cost Control: Develop cost-effective operational plans to achieve outlet goals without compromising on quality.

• Fiscal Responsibility: Oversee cash handling activities and prepare accurate expense and revenue reports for management review.

• Safety & Hygiene: Maintain the facility to the highest standards of cleanliness and safety, ensuring compliance with all health regulations.

4. Team Development & Communication

• Training: Schedule and lead orientations and job-specific training for all new and existing outlet associates.

• Team Synergy: Organize regular staff meetings to discuss operational updates, resolve issues, and align the team with company goals.

Qualifications and Skills:

Education & Experience

• Degree: First Degree in Food Science & Technology, Catering, or a related field.

• Tenure: Minimum of five (5) years of relevant work experience in a professional food services organization.

• Expertise: Deep knowledge of food products, services, and the logistics of perishables management.

Core Competencies

• Managerial Prowess: A proven track record of delivering on sales targets and operational efficiencies.

• Business Acumen: Sound knowledge of business operations, logistics, and financial reporting.

• Communication: Superior oral and written fluency in English; able to lead meetings and draft professional reports.

• Analytical Skills: Ability to identify operational bottlenecks and resolve problems in a timely, accurate manner.

Salary

Application Closing Date: 27th January, 2026

Application Instructions:

Interested and qualified candidates should send their recent CVs to: recruitmentservices@allen.ng using the job title as the subject of the mail.