QUALITY ASSURANCE MANAGER-MANUFACTURING AT FOOD CONCEPT | QUALITY ASSURANCE JOBS IN LAGOS

About Company:

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

Job Description:

• To develop and implement quality assurance policies, conduct tests and inspections, identify production process or product issues, and present solutions, processes to ensure that they meet world-class benchmarks in the region.

Key Responsibilities
Strategic Implementation:

• Ensure consistent monitoring, implementation and compliance of Business Division to relevant legislation laws
• Implement strategic directions for Quality Assurance function for Business Division
• Work with organisation members to audit, identify quality problems and improve operational processes
• Investigate and diagnose quality complaints, track down components and recommend corrective actions
• Develop and implement techniques for compiling, preparing and presenting data

Quality Standards and Procedural Management:

• Maintain all operations and technical documents assigned to him/her
• Ensure strict conformity to Food Safety Standard, cGMP, GHP, and GLP at all times.
• Ensure strict compliance and sustenance of company certifications e.g. ISO standards
• Should always ensure strict adherence to all set operation standards.
• Ensure conformity of all raw materials and packaging materials to specifications before usage in the CR and Px stores under his/her direct control
• Carry out spot checks on processes and materials before clearance for use, when required
• Develop a measurable standard for materials and processes assigned to him/her.
• Report any non – conformity beyond his/her competence to the Superior without assumption.
• Carry out analytical tests in conformity with the approved work instruction.
• Collate and process analytical data and submit adequate report timely to the superior.
• Whenever required, will cater for regulatory activities with the government agencies.
• Maintain confidentiality of all technical information or documentation at his disposal.
• Perform any other task that may be assigned from time to time. 

Suppliers Certification:

• Demand FC’s / Regulatory agencies acceptable quality and food safety standards from our raw materials suppliers and contractors during supplies and services.
• verifies, certifies and recommends acceptable suppliers that aligns with the FC’s minimum supplies’ quality standards.
• Issue compliance rating against all company’s business locations and suppliers operating standards.
• Visit supplier’s sites for productions and packaging audits.

Quality/Food Safety Compliance:

• Responsible for product labeling compliance and for keeping product specifications current.
• Plan, promote, and organize training activities related to food quality and food safety.
• Investigate customer concerns or complaints about food quality.
• Take necessary steps to control potentially unsafe or poor-quality products

Reporting and Supervision:

• Plan, assigns and supervises Q.uality/HSE function in Abuja/North region through the direct reporting Associate/Officer(s)
• Implement and monitor Quality/HSE Initiatives and operations
• Plan, schedule, coordinate, review and report on the work of Quality/HSE staff
• Ensure periodic Quality/HSE reports/metrics to Head, Quality/HSE

Requirements:

• Knowledge of quality assurance policies and procedures and Safety – Food; Fire, OH & Environmental
• Knowledge of relevant regulatory standards
• Knowledge of tools, methods and concepts of quality assurance
• Knowledge of data analysis tools and statistical analysis

Key Performance Indicators:

• Efficiency Indicator – Productivity
• Impact Indicator – Customer satisfaction and Fidelity
• Effectiveness Indicator - Value
• Customer service Indicator – Customer complaints
• Safety Indicator – Quality/Safety

Qualifications and Skills:

• A minimum of a Bachelor’s degree in Natural/Physical science or Manufacturing management is required.
• Possession of any relevant certification such as Six Sigma, Quality Engineer or Quality Auditor is essential
• Minimum of 5 - 6 years’ experience in similar role.

Salary

Application Closing Date: Not specified

Application Instructions:

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