OFFICER, CLIENT COMMUNICATIONS AT STANBIC IBTC BANK | OFFICER, CLIENT COMMUNICATIONS JOBS IN LAGOS

About Company:

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

Job Description:

• The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients.
• The Client communications officer is also responsible for the management of the Pension Solution Mailbox to ensure prompt and quality response to clients.

Requirements:

Behavioural Competencies:

• Generating Ideas
• Coping with pressure
• Team working
• Upholding Standards.

Technical Competencies:

• Proficiency in the use of MS office Suite.

Qualifications and Skills:

• Minimum of a B.SC in any related course
• Work experience in any pension fund administrators would be an added advantage.

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply