IT & NETWORK SUPPORT MANAGER AT CASHXPRESS NIGERIA LIMITED | IT & NETWORK JOBS IN LAGOS

About Company:

CashXpress Nigeria Limited, a fast-paced fintech organisation in Lagos, Nigeria, is recruiting to fill the following positions above.

Job Description:

We are seeking a proactive and technically rigorous IT & Network Support Manager to serve as the primary architect of our digital connectivity in Lagos. In a high-velocity business environment, the stability of the LAN, WAN, and telephony systems is the foundation of all operational success. This role is designed for a "Systems Guardian", a professional with 3–5 years of experience who can blend hands-on hardware maintenance with the strategic oversight required to optimize complex network topologies.

Your mission is to ensure "Zero-Downtime Connectivity." You will be responsible for the entire IT lifecycle: from configuring high-performance routers and switches to managing telephone gateways and ensuring the cybersecurity of the office environment. If you possess "Problem-Solving Grit" and the technical discipline to maintain an audit-ready infrastructure, we want you to govern our technology.

Requirements:

1. Network Architecture & Telephony Governance

• Active Infrastructure Management: Configure, manage, and maintain critical network devices, including routers, switches, and wireless access points, ensuring seamless LAN/WAN performance.

• Unified Communications: Oversee the installation and optimization of telephone gateways and VOIP systems to ensure uninterrupted internal and external communication.

• Performance Tuning: Monitor bandwidth usage and network traffic to identify bottlenecks, implementing upgrades to stay ahead of the company's scaling needs.

2. Hardware Lifecycle & Technical Support

• End-User Excellence: Provide advanced PC troubleshooting, software deployment, and hardware maintenance to ensure the team remains productive and technologically equipped.

• Security Stewardship: Implement and monitor IT security best practices, protecting the network from unauthorized access and ensuring data integrity across all workstations.

• Ad Hoc Advisory: Serve as the internal consultant for management on office technology needs, overseeing the integration of new hardware and software solutions.

3. Systems Integrity & Documentation

• Asset Management: Maintain a comprehensive inventory of all IT assets, ensuring that hardware maintenance schedules are strictly followed to prevent failure.

• Disaster Recovery: Develop and maintain network redundancy protocols to ensure quick recovery in the event of hardware or service provider outages.

• Standard Operating Procedures (SOPs): Document network configurations and IT policies to ensure consistency and ease of future scaling.

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related technical program.

• Experience: 3 to 5 years of core experience in network infrastructure and IT support.

• Statutory Compliance: Must possess a valid NYSC Discharge Certificate or an Exemption Letter.

• Certifications (Advantageous): Possession of Cisco CCNA, CompTIA Network+, or A+ will be highly regarded.

Core Competencies

• Technical Grit: Hands-on mastery of routers, switches, wireless systems, and telephone gateways.

• Analytical Problem-Solving: Ability to diagnose complex connectivity issues under pressure and implement long-term fixes.

• Communication: Excellent teamwork abilities with the skill to translate technical challenges into business-friendly language for management.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested candidates should send their CV to: hr@cashx.ng using the Job Position as the subject of the mail.