IT SUPPORT PERSONNEL AT GCT GROUP | IT SUPPORT JOBS IN LAGOS

About Company:

GCT Group is a Nigerian conglomerate with a strong presence in various sectors, including telecommunications, energy, power, construction, education, and travel. With over two decades of experience, the group is known for excellence, innovation, and integrity. Headquartered in Lagos, GCT Group operates under Nigerian laws and values reliability, customer-centricity, and sustainable growth. Their subsidiaries are household names in their respective sectors

Job Description:

• Monitor charts and alerts of infrastructure.
• Run tests on all environments hourly to ensure all works fine.
• Report to Head of NOC about issues being faced, with follow-ups for resolution.
• Send email notifications about downtime to affected parties.
• Fill out escalation sheet/matrix.

Requirements:

• OND / HND / BSc in Computer Science, Information Technology, or a related field.
• 0 - 2 years' relevant experience in an IT support or helpdesk role.
• Basic knowledge of Windows OS, Microsoft Office 365, and common business applications.
• Foundational understanding of computer hardware, networking concepts, and troubleshooting.
• Relevant certification (e.g., CompTIA A+, N+) is an added advantage.
• Strong communication and interpersonal skills, with a customer-service orientation.
• Good problem-solving skills and ability to  work under minimal supervision.
• Willingness to learn and grow within a fast-paced corporate environment.

Salary

Application Closing Date: 23rd July, 2026

Application Instructions:

Candidates should send their CV to: hr@gctgroup.ng using "IT Support Staff (Level 1)"as the subject of the email.

Note: Only shortlisted candidates will be contacted.