About Company:
TeamAce Limited is reputable organization in the Hospitality / Hotel Management industry and is recruiting to fill the position below:
Job Description:
Strategic Operational Oversight: Manage day-to-day hotel operations, ensuring that all departments work in synergy to deliver seamless and efficient service.
Leadership & Talent Development: Lead, mentor, and motivate a diverse team of hospitality professionals. Cultivate a culture of excellence, high engagement, and guest-centricity.
Quality Control & SOP Management: Implement and monitor rigorous Standard Operating Procedures (SOPs) and service standards to ensure consistency and compliance with global hospitality benchmarks.
Performance & Accountability: Drive a culture of accountability through clear performance management, regular appraisals, and disciplined execution of duties across the team.
Continuous Process Improvement: Identify operational bottlenecks and implement innovative solutions to enhance the guest journey and reduce overhead costs.
Guest Relations & Experience: Act as the final point of escalation for guest inquiries, ensuring every concern is resolved with professionalism and empathy to secure long-term loyalty.
Requirements:
Hospitality Acumen: Deep understanding of hotel software (PMS), inventory management, and revenue strategies.
Interpersonal Excellence: Exceptional communication skills for stakeholder management and guest engagement.
Commercial Mindset: Ability to balance high-quality service with cost-control and revenue targets.
Qualifications and Skills:
Education: Bachelor’s Degree or HND in Hospitality Management, Business Administration, or any relevant field.
Proven Experience: A minimum of 5 years of progressive experience in hotel management or high-level hospitality leadership.
Leadership Track Record: Demonstrated ability to build, train, and retain high-performing teams in a fast-paced environment.
Problem Solving: Evidence of resilience and the ability to navigate complex operational challenges with sound judgment.
Salary
NGN350,000 – NGN400,000 Monthly (Net).Application Closing Date: Not specified
Application Instructions:
Click the button below to apply
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Hospitality/Hotel/restaurant
Work Level
Experienced
State
Lagos
Country
Nigeria