GENERAL MANAGER AT CAPTAIN RESIDENCY HOTEL

About Company:

Captain Residency Hotelis a nice and modern beautiful Hotel, located in a very peaceful and quiet environment. Our hotel is one place that travellers can be sure to have a good time in. Our hotel is well maintained and all our rooms are well - appointed, spacious, fully furnished and well decorated.

Job Description:

• Strategic Leadership: Develop and implement strategic plans aligning with the hotel's vision and ownership objectives in the Nigerian market.
• Operational Excellence: Manage day-to-day operations ensuring high service standards and efficiency.
• Financial Management: Oversee budgeting, forecasting, and financial reporting for profitability.
• Human Resources and Leadership: Lead and develop a strong leadership team; ensure effective staff training.
• Guest Relations: Focus on enhancing guest experiences and handling complaints effectively.
• Marketing and Sales Collaboration: Drive business and increase occupancy with sales and marketing teams.
• Compliance and Safety: Ensure adherence to Nigerian legal, safety, and regulatory requirements.
• Quality Assurance: Monitor and maintain high service and quality standards across hotel departments.

Specific Duties:

• Manage Front Office, Housekeeping, Food and Beverage, and Maintenance departments.
• Coordinate with owners/investors on major decisions.
• Handle crisis management and complex problem-solving in a Nigerian context.
• Foster local community and stakeholder relationships.
• Drive continuous improvement and innovation in hotel operations.

Requirements:

• Education: Bachelor's Degree in Hospitality Management or related field; MBA preferred.
• Experience: Proven hospitality management success, preferably in a senior leadership role in Nigeria or similar environment.
• Leadership: Strong leadership and interpersonal skills suitable for Nigeria's business culture.
• Skills: Excellent communication, negotiation, and problem-solving skills.
• Personal Attributes: Dynamic, results-oriented, customer-focused.

Salary

Application Closing Date: 14th October, 2025

Application Instructions:

Interested and qualified candidates should send their CV to: admin@captainresidency.com using the Job Title as the subject of the email.