CUSTOMER SERVICE MANAGER AT RUBELS AND ANGELS LIMITED | CUSTOMER SERVICE MANAGER JOBS IN LAGOS

About Company:

Rubels & Angels is a Premium Dining and Take out Restaurant redefining the foodservice industry.

Job Description:

• Oversees daily customer service operations to ensure excellent service delivery
• Develops and implements customer service policies, standards, and procedures
• Leads, trains, and motivates customer service teams to achieve performance targets
• Handles escalated customer complaints and ensures timely, effective resolution
• Monitors customer feedback, satisfaction levels, and service quality metrics
• Collaborates with management to improve customer experience and retention strategies
• Ensures consistent brand representation and service quality across all customer touchpoints
• Prepares reports on customer service performance and recommends improvements
• Coordinates with other departments to resolve service-related issues efficiently
• Promotes a customer-focused culture throughout the organization.

Requirements:

• Interested candidates should possess relevant qualifications

Salary

Application Closing Date: 28th February, 2026

Application Instructions:

Interested candidates should send their CV to: rubelsangels@gmail.com using the job title as the subject of the email.