CUSTOMER SERVICE MANAGER AT A REPUTABLE CULINARY BRAND - TEAMACE LIMITED

About Company:

TeamAce Limited - Our client, a reputable culinary brand, is recruiting to fill the position below:

Job Description:

• As the Customer Service Manager, you will be responsible for overseeing customer interactions, managing the service team, and ensuring smooth order processing and client satisfaction.

Responsibilities

• Oversee daily customer service operations, ensuring timely and professional handling of client inquiries and orders
• Manage and train the customer service team to maintain excellent communication and efficiency
• Monitor performance, set KPIs, and handle escalated customer issues
• Analyze feedback to improve service quality and strengthen customer relationships

Requirements:

• B.Sc./HND in Business Administration, Communications, Hospitality, or related field
• 3–5 years’ experience managing customer service or client relations teams
• Excellent leadership, communication, and problem-solving skills
• Proficiency in CRM systems, Microsoft Office Suite, and service management tools

Salary

Application Closing Date: 15th November, 2025

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY