CUSTOMER SERVICE INTERN (NYSC) AT KARTEL ENERGY | CUSTOMER SERVICE JOBS IN LAGOS

About Company:

Kartel is a leading brand of backup power systems including Inverters, Solar Panels, UPS, Solar Charge Controllers, Deep Cycle batteries etc. Our products are recognized worldwide for their resilient quality and reliability for a wide range of domestic and commercial applications.

Job Description:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements:

• Interested candidates should possess relevant qualifications and experiences

Salary

Application Closing Date: 12th June, 2026

Application Instructions:

Interested candidates should send their CV to: careers@skyvillelimited.com using the Job Title as the subject of the email.