CUSTOMER SERVICE INTERN AT GHI ASSETS LIMITED | CUSTOMER SERVICE INTERN IN RIVERS

About Company:

GHI Assets Ltd is an investment company holding interests in the different companies within our group. We specialise in airline representation and management, business and leisure travel management, training and technology with over 20 years in the industry.

Job Description:

• Handle customer complaints and work in the capacity of the supervisor when none available
• Ensure the ticketing target is met and consulting with the supervisor and other senior ticketing staff on different ways to achieve target.
• Provide correct information regarding fares, ticketing, product knowledge and refunds to customers.
• Produce daily stats figures on number and types of tickets issued.
• Develop an in-depth knowledge and understanding of the airline, IATA and round the world fares.
• Ensure the airline product is sold to its maximum capacity.
• Ensure adequate procedures are implemented and customer requirements are maintained.
• Ensure all shifts are covered in case of training or unexpected sick leave.
• Other responsibilities as assigned.

Requirements:

Salary

Application Closing Date: Not specified

Application Instructions:

Candidates should send their Resume and CV to: careers@ghiassets.com using the Job Title as the subject of the mail.