CLIENT SUCCESS & GROWTH MANAGER (SALES) AT WAGON WHEEL LIMITED | GROWTH MANAGER JOBS IN ABUJA

About Company:

Wagon Wheel Limited, established in 2014, is a leading luxury real estate development company in Africa, specializing in the creation and sale of high-end properties with bespoke interiors, premium finishes, and flexible payment plans. Rooted in the values of accountability, quality, ownership, innovation, and integrity, the company aims to deliver exceptional, fully serviced, move-in-ready homes. With a focus on customer-centric experiences and a strategy combining innovative and traditional business models, Wagon Wheel Ltd ensures peace of mind for its clients. The company is committed to enhancing stakeholder value while providing the finest luxury real estate experience. 

Job Description:

We are seeking a high-velocity and structurally elite Client Success & Growth Manager to anchor the revenue engine of our high-value portfolio. In a specialized commercial landscape where institutional momentum is dictated by the speed of the conversion and the precision of the client experience success is defined by "Relationship Sovereignty", the ability to harmonize bespoke engagement with the clinical precision required for Upselling, Cross-Selling, and AUM/Revenue Expansion. This role is designed for a "Value Architect", specifically a professional who can blend "Commercial Grit" (owning and achieving aggressive monthly revenue targets) with the "Strategic Agility" required to oversee the end-to-end client journey from onboarding to post-service loyalty.

Requirements:

1. Orchestration & Relationship Governance

• Sovereignty of Contact: Serve as the primary point of contact for high-value clients with millimetric focus, acting as the primary "Source of Premium Experience."

• Engagement Architecture: Build and maintain long-term relationships through consistent, strategic follow-ups, providing the "Structural Foundation" for multi-year loyalty.

• Proactive Stewardship: Anticipate client needs before they are voiced, ensuring the "Source of Client Solutions" is elite and uncompromised.

2. Tactical Resilience & Revenue Logic

• Expansion Sovereignty: Identify and convert new business opportunities within existing networks, acting as the primary "Source of Upselling and Cross-Selling."

• Pipeline Architecture: Maintain a strong pipeline of qualified leads and high-value prospects, providing the "Functional Foundation" for hitting quarterly revenue targets.

• Retention Stewardship: Achieve defined repeat-business targets by delivering exceptional service, maintaining the "Source of Portfolio Stability."

3. Operational Integrity & Experience Power

• Journey Sovereignty: Oversee the end-to-end client journey, acting as the primary "Source of Service Excellence."

• Insight Architecture: Monitor client feedback and provide data-driven insights to internal teams, providing the "Relational Foundation" for improving service offerings.

• Velocity Logic: Utilize Conversion Rate and Performance Analytics to accelerate the "Lead-to-Paying-Client" cycle, maximizing the "Source of Revenue Throughput."

Qualifications and Skills:

Professional Profile

• Commercial Power: Proven track record in driving revenue growth and managing high-value sales pipelines.

• Strategic Mindset: Ability to position company offerings in a compelling, high-level manner.

• Analytical Skill: Proficiency in tracking engagement metrics, conversion rates, and acquisition value.

• Leadership: Ability to work closely with internal teams to ensure service delivery alignment.

Core Competencies

• Relational Grit: Exceptional communication skills with a focus on building long-term, high-trust partnerships.

• Relationship Sovereignty: Mastery of the "Onboarding-to-Retention-to-Expansion" lifecycle.

• Execution Power: Disciplined approach to meeting targets in a fast-growing, dynamic environment.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV and Cover Letter to: oluwatomi.tejumade@wagonwheelltd.com using the Job Position as the subject of the mail.