CALL CENTRE REPRESENTATIVE AT ZINANCE LIMITED | CALL CENTRE JOBS IN LAGOS

About Company:

Zinance Limited is a dynamic Information Technology and Consulting firm committed to delivering innovative digital solutions and strategic advisory services to businesses of all sizes. We combine technical expertise with industry insight to help organizations improve performance, streamline operations, and achieve sustainable growth

Job Description:

• We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

Key Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions.
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets.

Requirements:

• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively.

Salary

Application Closing Date: 21st May, 2026

Application Instructions:

Interested candidates should send their CV to the Human Resource Personnel via: zinancelimited@gmail.com using the Job Title as the subject of the email.