Stanbic IBTC Bank| Full-time

TEAM LEAD, CUSTOMER SERVICE AT STANBIC IBTC PENSION MANAGERS LIMITED - STANBIC IBTC BANK

Nigeria | Posted on 29/08/2025

About Company:

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Description:

  • Responsible for the review and processing of customer benefits applications, provide support to customer benefits related transactions within SLA.
  • To proactively resolve customer related issues and where necessary ensure quick service recovery

Requirements:

Minimum Qualifications:

  • First Degree Field of Study – General social science
  • Professional qualification and or second degree will be an added advantage

Minimum Experience:

  • 3-4 Years’ Wealth Management experience in supervisory and administrative capacity. 

Additional Information
Behavioural Competencies:

  • Making decisions
  • Taking action
  • Conveying Self-Confidence
  • Empowering Individuals
  • Directing People

Technical Competencies:

  • Coaching and Mentoring
  • Communication Skills
  • Business Administration Skills
  • Access control systems
  • Attitude of Customer Experience.

Salary

Very attractive

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY



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Job Information

Deadline

Not specified

Job Type

Full-time

Industry

Customer care

Work Level

Experienced

State

Nigeria

Country

Nigeria

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