CUSTOMER SERVICE OFFICER AT TRAYDAH GLOBAL RESOURCES LIMITED | CUSTOMER SERVICE OFFICER JOBS IN OYO

About Company:

Traydah Global Resources Limited is an online platform where users sell digital assets for naira.

Job Description:

• We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan.
• The ideal candidate must live near Eleyele or Dugbe, be between 20 and 25 years old female, and possess intermediate computer skills.
• This role requires a flexibility to work 12-hour rotational day and night shifts.
• Past customer service experience is not mandatory as training will be conducted after onboarding.

Responsibilities

• Handle customer inquiries and complaints via phone, email, and chat.
• Attend to customers' online transactions.
• Resolve customer issues promptly and effectively.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Follow organizational procedures, guidelines, and policies.

Requirements:

• Candidates should possess a First Degree or equivalent.
• Must reside in Ibadan, preferably near Jericho.
• Age between 20 and 25 years.
• Intermediate computer skills.
• Excellent communication and interpersonal skills.
• Ability to work a 12-hour shift.
• Willingness to work rotational day and night shifts.

Workplace Policy:

• Please note that our workplace operates a mobile phone control policy. Personal mobile phone use is restricted during working hours, and employees will be required to use the company-provided communication line for all external communications while on duty.
• Candidates should be professional, reliable, able to work effectively in a fast-paced environment, and comfortable adhering to company operational and communication policies.

Salary

Application Closing Date: Not specified

Application Instructions:

Candidates should send their CV to: traydah.notifications@gmail.com using the Job Title as the subject of the mail