RESTAURANT SUPERVISOR AT FIREWOOD RICE NIGERIA | SUPERVISOR JOBS IN LAGOS

About Company:

At Firewood Rice Nigeria, we don’t just serve meals - we serve memories. With a deep-rooted love for authentic Nigerian dishes, we’ve built a brand that delivers comfort, flavor, and joy to our customers across Lagos. Our energetic team is the secret sauce behind our success, and we’re growing fast! If you love food, innovation, and working in a vibrant, forward-thinking environment, we want you with us.

Job Description:

We are seeking a service-obsessed, process-disciplined, and leadership-ready Operational Governor to anchor the guest experience and revenue-engine of our restaurant. In the high-velocity world of hospitality where institutional momentum is dictated by the velocity of table-turnover and the precision of the service-filter success is defined by "Restaurant Sovereignty" the ability to harmonize high-end culinary presentation with the clinical precision required for Operational-Governance, Cost-Architecture Stewardship, and High-Fidelity Staff-Engagement Momentum. This role is designed as a "Restaurant Command Center" a critical residency for an ambitious hospitality leader who can blend "Front-of-House Grit" (mastering the complexities of guest conflict and service flow) with the "Structural Agility" required to execute High-Fidelity Daily Operations.

Requirements:

1. Service Sovereignty & Experience Architecture

• Sovereignty of Service: Ensure guests receive prompt, professional, and courteous service, acting as the primary "Source of Institutional-Guest Throughput."

• Operational Architecture: Oversee daily opening/closing procedures, providing the "Structural Foundation" for a seamless dining experience.

• Integrity Stewardship: Maintain a clean, organized, and safe environment adhering to health/safety regulations, ensuring the "Source of Hygiene-Truth" is elite and uncompromised.

2. Governance Sovereignty & Profitability Logic

• Cost Sovereignty: Control costs by minimizing waste and optimizing inventory usage, acting as the primary "Source of Bottom-Line Momentum."

• Budget Architecture: Assist in budget management and daily sales reporting, providing the "Functional Foundation" for executive financial decision-making.

• Conflict Stewardship: Handle customer complaints and resolve issues promptly, maintaining the "Source of Brand-Loyalty."

3. Operational Fidelity & Leadership Power

• Diagnostic Sovereignty: Monitor and evaluate staff performance, acting as the primary "Source of Team-Development Insight."

• Training Architecture: Provide ongoing mentorship to FOH/BOH staff, providing the "Relational Foundation" for a high-performing, culture-driven workforce.

• Velocity Logic: Utilize Technical-Expertise (POS/Administrative Tools) to accelerate the "Order-to-Delivery" cycle, maximizing the "Source of Organizational-Operational Momentum."

Qualifications and Skills:

Professional Profile

• Education: Minimum OND / HND / Bachelor’s Degree in Hospitality, Business, or a related field.

• Experience: 2–3 years of progressive experience in restaurant supervision or front-of-house management.

• Technical Power: Mastery of POS systems, inventory control protocols, and HSE/Food Safety standards.

• Aptitude: Exceptional interpersonal, conflict-resolution, and multitasking capabilities; ability to manage high-pressure, guest-facing environments.

• Mindset: Disciplined, detail-oriented, and ready to maintain "Restaurant Sovereignty" in a high-demand hospitality landscape.

Core Competencies

• Hospitality Grit: Ability to identify, isolate, and explain service gaps before they impact guest perception.

• Governance Sovereignty: Mastery of the "Open-Train-Monitor-Control-Close-Report" lifecycle.

• Execution Power: High-discipline approach to inventory audits, staff rostering, and the rigorous maintenance of a high-standard, hygienic, and profitable dining environment.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: firewoodjollofcareers@gmail.com using the Job Position as the subject of email.