About Company:
Ikeja Electricity Distribution Company (IKEDC) is one of the largest power distribution companies in Nigeria, committed to delivering reliable and efficient electricity services to our customers. With a strong focus on innovation and sustainability, we aim to transform the energy landscape in Nigeria and contribute to the country's economic development. Our mission is to provide exceptional service while ensuring the safety and well-being of our employees and customers.
Job Description:
Ikeja Electric is seeking a high-impact People Operations Manager to serve as the strategic engine of our HR delivery. Reporting to the Head of Culture and Employee Experience, you will lead a multidisciplinary team to build a "future-ready" HR function that is transparent, compliant, and data-driven.
Your mission is to balance the technical rigor of Industrial Relations and Labor Law compliance with a modern focus on Employee Experience and Process Digitalization. You will be the primary architect of our disciplinary frameworks, the guardian of our union relations, and the leader of our HR digital transformation. If you have 7+ years of experience in complex HR operations and the negotiation skills to manage diverse stakeholders, we invite you to power the culture at Ikeja Electric.
Requirements:
1. Industrial Relations & Disciplinary Governance
Union Diplomacy: Oversee formal and ad-hoc union engagements, ensuring a respectful and proactive relationship with union officials to mitigate workplace friction.
Justice & Compliance: Lead the disciplinary process, ensuring every case is handled with transparency and adheres strictly to Nigerian Labor Laws and company policy.
Infraction Reduction: Move beyond reactive discipline by designing proactive training and awareness campaigns aimed at reducing employee infractions across all departments.
2. Operational Excellence & Digital Transformation
Process Digitalization: Lead the transition from manual records to a future-ready, digital HR ecosystem, ensuring data is secure, accessible, and actionable.
Service Delivery: Develop and implement Standard Operating Procedures (SOPs) for onboarding, offboarding, and benefits administration to ensure a seamless "World-Class" employee journey.
Policy Architecture: Conduct regular reviews of HR policies in collaboration with legal specialists to ensure they reflect evolving regulatory landscapes.
3. Culture, Engagement & Data Intelligence
Employer Branding: Supervise engagement surveys and track improvement plans to enhance Ikeja Electric’s Employee Value Proposition (EVP).
Data-Driven Insights: Collaborate with the HR Intelligence team to track metrics on compliance, infractions, and engagement, using these insights to drive continuous operational improvement.
Stakeholder Bridge: Partner with HR Business Partners to translate engagement feedback into tangible initiatives that improve retention and workplace satisfaction.
Qualifications and Skills:
Professional Profile
Education: Bachelor’s degree in HRM, Industrial Relations, Business Administration, or Social Sciences.
Experience: Minimum 7 years in HR Operations, Employee Relations, or Industrial Relations.
Technical IQ: Strong knowledge of Nigerian Labor Laws, recruitment best practices, and HR policy implementation.
Certification: CIPM (Associate or Chartered) is an added advantage.
Core Competencies
Negotiation & Diplomacy: Exceptional stakeholder management skills, particularly in unionized environments.
Analytical Thinking: Proficiency in using data to assess performance and mitigate operational risks.
Change Leadership: Ability to lead organizational learning and manage the "people side" of HR transformation.
Ethical Conduct: High integrity in handling sensitive disciplinary cases and confidential employee records.
Salary
Very attractiveApplication Closing Date: Not specified
Application Instructions:
Click the button below to apply
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Human Resources
Work Level
Experienced
State
Lagos
Country
Nigeria