OPERATIONS MANAGER AT UNCLE STANS SMALL CHOPS | OPERATIONS JOBS IN LAGOS

About Company:

Uncle Stans Foods is a quick service restaurant (QSR),a fast-food model built for speed and convenience, featuring a limited, standardized menu of items like small chops. Operating primarily pick up and delivery services, it focuses on rapid food assembly from pre-prepared components, ensuring consistent, affordable meals delivered in minutes. Our functional, casual environment prioritizes efficient turnover over prolonged dining, making it a dominant global industry by fulfilling the demand for reliable, on-the-go satisfaction.

Job Description:

• The Operations Manager is responsible for overseeing and coordinating the operations of multiple outlets, ensuring efficiency, profitability, and compliance with company standards.
• The ideal candidate must have proven experience in managing multiple locations within a QSR environment and be able to drive performance across all outlets.

Key Responsibilities
Multi-Outlet Management:

• Oversee daily operations across multiple outlets
• Ensure consistency in service delivery, product quality, and operational standards
• Conduct regular outlet visits and performance reviews

Performance & Profitability:

• Drive sales growth and achieve operational targets
• Monitor revenue, expenses, and overall outlet performance
• Implement strategies to improve efficiency and profitability

Team Leadership:

• Supervise Restaurant Managers and outlet teams
• Ensure proper staffing, training, and performance management
• Enforce discipline and maintain high team morale

Operational Control:

• Ensure compliance with company policies, SOPs, and quality standards
• Monitor inventory management and reduce wastage across outlets

Customer Experience:

• Ensure excellent customer service across all outlets
• Address and resolve escalated customer issues

Reporting & Strategy:

• Prepare and present operational reports to management
• Provide insights and recommendations for business improvement

Requirements:

• Minimum of B.Sc / HND in Business Administration, Hospitality Management, or related field
• Minimum of 5 years experience as an Operations Manager in a QSR
• Proven experience managing multiple outlets simultaneously
• Strong leadership and people management skills
• Excellent problem-solving and decision-making abilities
• Ability to work in a fast-paced and high-pressure environment.

Salary

Application Closing Date: 31st March, 2026

Application Instructions:

Interested candidates should send their CV to: hrunclestansfoods@gmail.com using "Operations Manager" as the subject of the email.