PARTNER OPERATIONS EXECUTIVE, ANGLOPHONE AFRICA AT RIGHTCOM | PARTNER OPERATIONS EXECUTIVE JOBS IN LAGOS

About Company:

RightCom is a cloud-based software company founded in April 2013. We provide customer experience management service and a complementary suite of enterprise software focused on survey and data collection, customer service management, queue management, digital signage, facial analysis, customer success, appointment booking, and data analytics. We are the #1 CX platform in Africa.

Job Description:

• We are recruiting a partner operations executive, who will manage, enable, and grow our network of strategic partners, ensuring they are well-equipped to market, sell, and support RightCom solutions effectively.
• This role is ideal for a relationship-driven, process-oriented professional who thrives in collaboration and believes in building win–win partnerships.    

Responsibilities
Partner Enablement & Support:

• Onboard new partners and ensure full understanding of RightCom solutions and sales processes.
• Design and execute partner training, certification, and performance monitoring programs.

Operational Excellence:

• Coordinate partner agreements, incentive programs, and reporting cycles.
• Maintain accurate partner data and performance dashboards.

Collaboration:

• Work with Marketing and  Sales to co-develop campaigns and joint go-to-market initiatives.
• Serve as a key liaison between partners and internal teams for escalations or support needs.

Requirements:

• Bachelor’s degree in Business, Marketing, or related field.
• 2–4 years of experience in partner/channel operations or sales coordination.
• Strong organizational, communication, and multitasking abilities.
• Familiarity with CRM systems (e.g., HubSpot, Salesforce, Zoho CRM, Zoho Bigin, etc).
• Analytical mindset with ability to track and report on partner performance.

What we offer

• Dynamic, growth-oriented work environment.
• Direct exposure to top regional partners and enterprise clients.
• Continuous learning through cross-functional collaboration.
• Competitive compensation and incentive structure.

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY