MANAGER, IT QUALITY ASSURANCE AT FMN HOLDINGS - FLOUR MILLS OF NIGERIA PLC | IT QUALITY ASSURANCE JOBS IN NIGERIA

About Company:

Flour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and Golden Noodles. The Company's flagship brand, Golden Penny, remains one of the best known and the preferred brands amongst bakers, confectioneries and consumers in Nigeria.

Job Description:

• To develop, implement, and maintain a robust quality assurance framework for IT systems and services, ensuring reliability, efficiency, and alignment with business and user requirements while driving continuous improvement and defect reduction.

The Job

• Ensures that processes and practices are aligned across teams and providers to operate effectively and efficiently.
• Engages with senior stakeholders to secure commitment and resources needed for effective acceptance testing.
• Validating systems, products or services against user experience goals, metrics and targets.
• Collaborates with internal and external partners to facilitate an effective evaluation of systems, products and services.
• Ensures that a catalogue of available services is created and maintained and that service level agreements are complete and cost effective.
• Tests continuity management plans and procedures to ensure they address exposure to risk and that agreed levels of continuity can be maintained.
• Lead an effective Change Control process.
• Implement and monitor effective and efficient quality document management process for timely processing of document changes and distribution of quality information.
• Develops and implements quality assurance problem reporting processes and systems.

Requirements:

• Minimum of B.Sc. / B.Eng. in Computer Science, Engineering, or related field
• ITIL Foundation certification (mandatory)
• Professional certifications such as CMSQ or COBIT (added advantage)

Experience:

• Minimum of 10 years’ relevant experience in IT/Quality Assurance with at  least 1–3 years in a supervisory or leadership role.
• Prior experience as an individual contributor in QA is an added advantage.
• Experience in ERP solutions, specifically MS D365 F&O will be an added advantage.

The Person Must​:

• Have strong leadership and stakeholder management skills
• Be highly detail-oriented with strong analytical ability
• Demonstrate structured problem-solving and decision-making skills.
• Possess excellent communication and collaboration skills.

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY