MAINTENANCE OFFICER AT HUGO TECHNOLOGIES

About Company:

Hugo is a Future-of-Work company. We build and manage remote teams in black communities for some of the world’s largest technology and media companies. We specialize in end-to-end machine learning data annotation and omnichannel support solutions that ultimately yield more inclusive outcomes for both black communities globally and our clients.

Job Description:

• Actively engage in the hands-on management of facility operations, prioritizing maintenance, repairs, and troubleshooting to uphold operational efficiency.
• Enforce rigorous facility management policies, procedures, and standards, emphasizing proactive maintenance approaches.
• Provide oversight and guidance to Technicians, fostering a culture of technical proficiency and efficiency in maintenance tasks.
• Conduct regular hands-on inspections to assess facility conditions; promptly address maintenance issues, and minimize downtime
• Direct procurement efforts for maintenance supplies, equipment, and services, focusing on cost-effective solutions and vendor relationships.
• Ensure strict adherence to health, safety, and environmental regulations, integrating best practices into all maintenance activities.
• Develop and oversee budgets for maintenance operations, leveraging technical expertise to optimize resource allocation and cost-effectiveness.
• Collaborate closely with other units [within the department] to address facility-related needs, offering technical expertise and support as required.
• Lead emergency response efforts, swiftly resolving facility-related issues to maintain operational continuity.
• Maintain meticulous records of maintenance activities, including troubleshooting steps, cost-saving measures, inventory of assets, and vendor interactions, to inform decision-making and audits.
• Oversee facility maintenance scheduling, record-keeping, and reporting systems, ensuring accurate documentation and compliance.
• Supervise and coordinate security management protocols, including access control, monitoring, and response to incidents.
• Implement and manage facility shutdown and restart processes, ensuring operational integrity, safety compliance, and minimal disruption.
• Ensure the company derives full value from every maintenance repair expenditure by diligently overseeing repair works, verifying quality of output, and ensuring compliance with approved standards.

Requirements:

• Demonstrated ability to enforce and maintain facility management policies, procedures, and safety standards
• Proficiency in budgeting and procurement for maintenance operations
• Solid understanding of health, safety, and environmental regulations
• Experience managing vendor relationships and service contracts
• Strong skills in emergency response related to facility issues
• Competency in using maintenance scheduling, record-keeping, and reporting systems
• Experience overseeing security protocols and access control measures
• Strong organizational and documentation skills for audits and compliance.
• Proven experience in facilities management, with hands-on involvement in maintenance and repair operations
• Strong technical knowledge in building systems, mechanical, electrical, and general maintenance practices
• Experience leading maintenance teams or technicians, providing guidance and oversight

Qualifications and Skills:

• Certification in Facilities Management (e.g., IFMA, FMP, CFM)
• Prior experience managing shutdown and restart processes in a facility setting
• Familiarity with cost-saving initiatives and strategies in maintenance operations
• Background in managing large or multi-site facilities
• Proficiency in CMMS (Computerized Maintenance Management Systems)
• Knowledge of sustainability practices in facilities management.

Salary

Application Closing Date: Not specified

Application Instructions:

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