IT SUPPORT TECHNICIAN AT CAVISTA | TECHNICIAN JOBS IN LAGOS

About Company:

At Cavista Technologies, we are redefining what it means to be a technology partner. We collaborate with organizations around the world to deliver custom-built software solutions that drive innovation, performance, and long-term value. Our team is diverse, passionate, and united by a shared mission—To empower our clients with the world’s best technology solutions. Our people are our greatest asset, and together we deliver results that matter

Job Description:

• We are seeking a highly skilled  IT Support Technician to provide technical assistance and support for hardware, software, and network related issues across the organization.
• The ideal candidate will be responsible for troubleshooting IT problems, maintaining systems, and ensuring smooth day to day operations for end users.
• This role requires expertise in Microsoft Azure, cloud infrastructure, and IT security best practices.

Key Responsibilities

• Provide first-line technical support to employees by diagnosing and resolving hardware, software, and network-related issues.
• Install, configure, and maintain computers, printers, mobile devices, and other IT equipment to ensure optimal performance.
• Monitor and maintain IT infrastructure, including servers, networks, and security systems, with a focus on Microsoft Azure cloud services.
• Manage Azure Active Directory (Azure AD) for user account provisioning, access controls, and security policies.
• Assist with user account management, including password resets, access requests, and system configurations.
• Respond to IT service requests and incidents in a timely manner, ensuring minimal disruption to operations.
• Perform system updates, patches, and software installations to maintain security and efficiency.
• Assist in IT asset inventory management, tracking and documenting IT equipment and licenses.
• Support remote employees by troubleshooting VPN, cloud-based systems, and remote desktop environments.
• Collaborate with the IT team on projects, upgrades, and implementation of new technologies, particularly Azure-based solutions.
• Implement Azure security best practices, including role-based access control (RBAC), identity protection, and endpoint security.
• Provide user training and guidance on IT best practices, cloud-based collaboration tools, and security protocols.

Requirements:

Salary

Application Closing Date: Not specified

Application Instructions:

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