IT SUPPORT SPECIALIST AT ENERGY PEOPLE | IT JOBS IN ANAMBRA

About Company:

A Human Capital Development Firm with a focus on partnering with the Energy industry to succeed, by enhancing the Human Capacities as well as Systems, Standards, and Structures that enable optimum productivity. 

Job Description:

We are seeking a high-velocity and technically elite IT Support Specialist to anchor our digital engine in Igbariam, Anambra State. In a modern, fast-scaling enterprise, success is defined by "Connectivity Sovereignty", the ability to harmonize complex hardware and software maintenance with the clinical precision required for real-time troubleshooting, network governance, and cybersecurity resilience. This role is designed for a "Systems Architect" with 2–5 years of experience who can blend "Technical Grit" (installing and configuring equipment) with the "Operational Agility" required to provide first-level support that ensures "Zero-Downtime" for all departments.

Requirements:

1. Infrastructure Orchestration & Hardware Governance

• Deployment Sovereignty: Install, configure, and maintain computers, printers, and peripheral IT equipment, ensuring every workstation acts as a "Source of Productivity."

• System Stewardship: Monitor system performance with clinical attention to detail, identifying potential failure points and escalating complex issues to the IT Manager or Head of HR.

• Asset Logic: Maintain high-fidelity IT inventory and asset records, ensuring the organization’s "Physical Infrastructure" is tracked and documented with millimetric accuracy.

2. Technical Diplomacy & Network Logic

• First-Level Sovereignty: Provide high-speed technical support for hardware, software, and network issues, acting as the primary "Source of Resolution" for internal users.

• Access Governance: Support email systems, user accounts, and access management, ensuring every team member has "Secure and Seamless" entry into necessary business applications.

• Problem-Solving Power: Troubleshoot system and network-related anomalies with professional poise, reducing the time between "Issue Detection" and "Total Resolution."

3. Security Resilience & Project Architecture

• Data Sovereignty: Ensure consistent data backup protocols and antivirus protection, acting as the facility’s "Source of Defense" against basic cybersecurity threats.

• Project Synergy: Support system upgrades, new software installations, and special IT projects, providing the "Technical Foundation" for organizational growth.

• Operational Grit: Manage "On-Site Technical Support" and remain flexible for extended hours when resolving critical system failures to maintain "Business Continuity."

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s degree or OND/HND in Computer Science, IT, or a related field.

• Experience: 2–5 years of robust experience in IT support or helpdesk roles.

• Technical Mastery: Basic knowledge of Networking, Windows OS, Microsoft Office, and hardware troubleshooting.

Core Competencies

• Diagnostic Grit: Strong problem-solving skills with the ability to work in a fast-paced, user-focused environment.

• Communication Power: Excellent interpersonal skills for translating technical concepts to non-technical staff.

• Reliability Power: High degree of dependability for managing critical system upgrades and emergency technical support.

Salary

Application Closing Date: Not specified

Application Instructions:

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