IT SUPPORT ASSISTANT AT EHEALTH4EVERYONE

About Company:

eHealth4everyone is a digital health enterprise based in Nigeria (Africa) contributing to health service delivery using data science and information technology. At ehealth4everyone, our goal is saving lives and our approach is information and technology. We believe that if health is a right, proven digital health solutions and expertise such as ours should not be a privilege.

Job Description:

• Responding to customer requests and emergencies as needed.
• Monitoring computer systems for malfunctions and errors.
• Design and implement cost-effective software solutions to be deployed across the organization.
• Implementing repairs and updates based on diagnostic assessments.
• Work with vendors and service providers on the maintenance and repair of assets and hardware
• Generating error, diagnostic, and repair reports.
• Providing customers with training on the operation and maintenance of various computer systems.
• Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic techniques.
• Performing maintenance and updates on hardware and software systems as needed.
• Installing new hardware such as computers, servers, and other peripherals.
• Installing and updating software such as MS Office, antivirus, and operating systems.
• Troubleshooting and diagnosing technical issues.
• Manage office internet; add, update and remove users, observe downtime and contacts customer support where necessary.

Requirements:

• A Degree in Computer Science, Information Science, Mathematics or any closely related field is required.
• Raspberry pi administration and maintenance.
• Hardware troubleshooting (printers, laptops etc).
• Software troubleshooting and support.
• Network administration.

Qualifications and Skills:

• At least three (3) year of experience in a similar role.
• Sound knowledge of technical requirements of various software applications.
• Office 365 administration.
• Windows server administration and active directory management.

Salary

Application Closing Date: 31st December, 2025

Application Instructions:

Click the button below to apply