Ericsson Nigeria| Full-time

HEAD OF BUSINESS OPERATIONS AND SERVICES (BOS) ENTERPRISE ARCHITECTURE AT ERICSSON NIGERIA

Abuja, Nigeria | Posted on 19/11/2025

About Company:

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Description:

  • We are looking for a Head of Enterprise Architecture within Service Line (SL) Business and Operations Systems (BOS) as a key leadership role part of BOS Delivery Excellence, responsible for leading enterprise architecture practice and End-to-End solution presales and delivery in MEMA.
  • This role reports to the Head of SL BOS Delivery Excellence for MEMA and will be part of BOS Delivery Excellence Leadership team.

Responsibilities
What You Will Do:

  • Lead BOS End-to-End portfolio presales and solution delivery, managing end-to-end Solution & Enterprise Architects, and cross portfolio practicians.
  • Establish and lead enterprise architecture and design authority practices.
  • Senior People Manager of own unit and a senior Leader across matrixed organization extending to solution line professionals in other CU BOS, BOS solution lines and SD/SDU units.
  • Set Individual Performance and Development goals for members with regular check-ins.
  • Responsible for team dimensioning; and Cost Center Responsible to deliver over-Absorption target and required Utilization/Billability.
  • Accountable for the pre-sales and delivery of BOS solutions in the context of complex offerings and transformations including 3rd party products & solutions.
  • Plan lead and industrialize initiatives to augment Ericsson BOS offerings to create higher fit to customer needs and improve competitiveness.
  • Responsible for competence management and upskilling of their community to serve business needs.
  • Responsible to review and align delivery models; and secure the skillsets required to fulfill the delivery.
  • Drive a Knowledge Sharing and Asset building culture across their community. 
  • Instill a culture of add-on sales and customer value maximization.
  • Drive the full onboarding of automation in collaboration with BOS automation champions and Product Management.
  • Lead product and integrated solutions escalations related to project issues and portfolio roadmap issues in collaboration with Business Development & Portfolio. 
  • Single Point of Accountability/Escalation for End-to-End and multi-component OSS and BSS solutions and delivery readiness perspectives. 

Requirements:

What You Will Bring:

  • 12+ years of experience in telecom industry with leadership track record in OSS & BSS transformations with focus on both pre-sales and program delivery. 
  • University degree in ICT/Engineering. A graduate degree such as an MBA is a plus. 
  • Strong People Manager track record leading Senior Team members and leading Leaders.
  • Enterprise Architecture & Framework Mastery (TOGAF, TMForum: eTOM, ODA, OpenAI, SID, TAM)
  • Advanced experience with 
    • Cloud-Native & Platform Architecture.
    • Security, Privacy & Compliance Architecture. / 
    • AI and automation strategy
    • Data Management & Analytics
    • Integration & API Ecosystem
    • Agile, DevOps & Continuous Delivery
  • Expert level in overall BOS portfolio including full stack BSS and OSS with surrounding Domains. 
  • Experience in leading complex transformation engagements in BSS and OSS domain.
  • Demonstrated experience leading cross-functional highly matrixed and globally distributed teams.
  • Mandatory certifications: Principal Solution Architect GIAP certification. 
  • Strong consultative, presentation, and communication skills
  • Proven track record to deliver results within a time sensitive and high-pressure environment. 
  • Highly proficient collaboration skills
  • Solid ability to communicate effectively at executive levels.
  • In-depth knowledge of running Organizational and Solution Level Governance.
  • Fluent in English; additional languages are a plus.

Salary

Very attractive

Application Closing Date: Not specified

Application Instructions:

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Job Information

Deadline

Not specified

Job Type

Full-time

Industry

Business Services

Work Level

Experienced

State

Abuja

Country

Nigeria

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