HEAD, IT / OPERATIONS CONTROL AT UNIFIED PAYMENTS SERVICES LIMITED | HEAD, IT / OPERATIONS CONTROL JOBS IN LAGOS

About Company:

UP otherwise known as Unified Payment Services Limited is Nigeria's premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UPо operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

Job Description:

• Develop and implement IT and operations control strategies aligned with organizational goals.
• Ensure IT infrastructure supports secure, efficient, and scalable payments operations.
• Execution of quality assurance processes (including user acceptance testing, change management controls and approvals) over the deployment of new information technology systems.
• Enforce cybersecurity policies, standards, and procedures.
• Oversee incidents management and root cause analysis for operational failures.
• Ensure business continuity and disaster recovery plans are tested and effective.
• Collaborate with IT teams to embed preventive controls into applications and platforms.
• Coordinating the conduct of forensic investigations into technology related frauds using specialized tools and techniques such as PL/SQL queries, ACL, operating system logs, SOC, DAM, Database Logs and Anti-fraud systems.
• Support the implementation of governance policies, procedures, and frameworks across business units.
• Monitor compliance with corporate policies, internal controls, and regulatory obligations (e.g., CBN, NDPR, NITDA, PCI-DSS).
• Conduct regular reviews to ensure processes are aligned with the company’s governance standards and ethical expectations.
• Perform control testing, risk assessments, and walkthroughs to identify control gaps in operational and support processes.
• Recommend and track remediation of control deficiencies.
• Ensure controls are in place to mitigate fraud, reputational, operational, and compliance risks.
• Maintain and update the internal control register and support the enterprise risk management process.
• Prepare regular control review reports with actionable recommendations and track implementation.
• Document policies, procedures, and standard operating manuals as part of the control environment.
• Assist in the preparation of governance-related reports for senior management, regulators, and auditors.
• Serve as a point of contact for audit exercises (internal, external, and regulatory).
• Support audit readiness and facilitate timely resolution of audit findings.
• Monitor regulatory changes and assist in updating control frameworks accordingly.
• Collaborate with department heads to ensure ownership and awareness of governance and control responsibilities to jointly design and enforce preventive controls to mitigate fraud, cyber threats, and unusual incidents.
• Conduct periodic audits and risk assessments of payment platforms.
• Assist in organizing training sessions and awareness programs on governance, compliance, and ethical practices

Requirements

Requirements:

Educational Qualification:

• Minimum of BSc in Computer Science, Information Systems, Engineering, or related fields. Professional certifications such as CISA, CISM, CRISC, ISO 27001, PCI-DSS, or COBIT. Additional qualifications in operations, process improvement, or audit (e.g., Lean Six Sigma, CIA) are an advantage.

Experience:

• Must have  9 -11 years of relevant IT audit, operational risk, or control experience (IT audit or IT internal control), with at least 5 years in assurance leadership or strategic role in payments industry or digital-first organization.
• Strong knowledge of digital payment systems, APIs, cloud infrastructure, and regulatory tech.
• Proven experience working with regulators (CBN, NDIC, NCC) and responding to audits (internal and external). Skill/Competencies:
• Strong understanding of internal control and risk management frameworks (e.g., COSO, COBIT).
• Excellent analytical and problem-solving abilities.
• Strong communication and report-writing skills.
• Use of core banking application, Core Business Processes, Data Gathering and Analysis
• Proficiency in data analytics and audit technologies, including demonstrated use of ACL, IDEA, Power BI, and SQL.

Salary

Application Closing Date: 30th June, 2026

Application Instructions:

Candidates should send their CV to: recruitment@up-ng.com using the Job Title as the subject of the mail.