GIS TRAINING OFFICER AT SAMBUS GEOSPATIAL LIMITED

About Company:

Sambus Geospatial Limited is a seasoned geospatial intelligence company with over 30 years of professional service experience in the industry. We are the official distributor for ESRI and Harris Geospatial, authorized dealer for Trimble and Wingtra drone in Ghana, Nigeria, Liberia, Gambia, Gabon, Sierra Leone, and Equatorial Guinea where we offer expertise in the deployment of geospatial solutions across many industries.

Our vision is to be the preferred geospatial innovator in West Africa while our mission is to be the distinguished organization in applying and advancing geospatial knowledge and technology for effective planning, management, operations, and enhanced decision-making in West Africa. Sambus leads the market in West Africa as the geospatial solution provider, accounting for over 90% of GIS software sales.

We are recruiting to fill the position below:

Job Description:

• Facilitate instructor-led training sessions, workshops, and webinars to impart GIS knowledge and skills to individuals and groups within the organization or client base.
• Design and develop comprehensive training curricula for GIS users, encompassing fundamental concepts, advanced techniques, and best practices in utilizing GIS software such as Esri ArcGIS, HERE, NV5's geospatial solutions, and Trimble technologies.
• Work with the Operations department to coordinate training schedules, venues, resources, and logistics to ensure smooth and efficient delivery of training programmes.
• Work closely with other departments to execute projects and software training for client organizations and end-users.
• Developing training schedules based and client requirements.
• Ensure training are delivered in the best possible ways.
• Ensure client satisfaction with training sessions,
• Ensure after-sales value additions to clients and resolve complaints within 48 hours
• Achieve positive customer support ratings.
• Recommend training module for client workflow.
• Ascertain the needs of customers, promote the relevant products, and demonstrate clearly how the products work.
• Update the training manual with the new technologies.
• Assist the sales to with modules, prices, and proposals when needed.
• Submit periodic reports on training delivered.
• Evaluate the effectiveness of training programs through participant feedback, post-training assessments, and performance metrics to measure learning outcomes and identify areas for improvement.
• Provide recommendations and improve system design, application technology, and operational performance for customers. Serve as a trusted advisor and advocate for customers on the Sambus solution capabilities.
• Collaborate with the sales/bd teams to support the Sambus business goals and business/technical goals of customers.
• Perform any other job-related roles assigned

Requirements:

• A Bachelor’s Degree in Geography / Remote Sensing / GIS / Surveying or related discipline.
• A minimum of 3 years of training in Geospatial Domain.
• Technical knowledge and a comprehensive understanding of how the company products work.
• Be proficient in the use of Remote Sensing and GIS software, most especially Esri and NV5 Harris software.
• Extensive GIS systems training knowledge and experience.
• Committed to continuous education through workshops, seminars, and conferences.
• Strong analytical skills to assess training needs, diagnose learning gaps, customize training programs, and adapt instructional strategies to address challenges or barriers to learning effectively.
• Have at least one Esri technical certifications or other Similar certifications.
• Ability to work with people with different backgrounds.
• Strong interpersonal and communication skills.
• The ability to identify and follow up on leads.
• Exceptional skills in selling products and closing deals.
• Knowledge of sales promotion techniques.
• Excellent verbal and written communication skills to articulate complex GIS concepts clearly, explain technical procedures concisely, and engage participants effectively during training sessions, presentations, and demonstrations.
• Knowledge of Remote Sensing and GIS
• Analytical skill.

Salary

Application Closing Date: 31st August, 2025

Application Instructions:

Qualified candidates should send their CV to: ymethana-bola@sambusgeospatial.com using "GIS Training Officer" as the subject of the mail