FRONT DESK OFFICER AT VANTEGRAL CONSULTING | FRONT DESK OFFICER JOBS IN LAGOS

About Company:

Vantegral Consulting is well-positioned to provide innovative and consultative solutions for human, entrepreneurial, and technological advancement and development. Our Human Capacity Development solutions include Recruitment and Talent Acquisition Services, Training and Development Programs, Outsourcing and Support, and Executive Search.

Job Description:

We are seeking a professional, high-energy Front Desk Officer to serve as the face of our organization. As the first point of contact for clients, partners, and staff, you play a pivotal role in shaping the first impression of our brand.

This is a multi-faceted role that requires a blend of Customer Service Excellence and Administrative Precision. You will manage the flow of the office, handle complex scheduling, and ensure that our front-of-house operations run with clockwork efficiency. If you are a proactive communicator who thrives in a fast-paced environment and possesses an uncompromising professional attitude, we invite you to lead our front desk operations.

Requirements:

1. Client Experience & Visitor Management

• Brand Ambassadorship: Greet every visitor with a professional and welcoming demeanor, ensuring they are directed to the appropriate department seamlessly.

• Communication Hub: Manage the central switchboard—answering, screening, and directing calls and emails with speed and accuracy.

• Reception Governance: Maintain a pristine and organized front desk area, ensuring it reflects the company’s high standards at all times.

2. Administrative Coordination & Logistics

• Schedule Orchestration: Manage meeting room bookings, visitor logs, and staff appointments to prevent scheduling conflicts.

• Information Management: Assist with essential administrative tasks, including data entry, professional filing, and the preparation of office documents.

• Mail & Distribution: Oversee the receipt and sorting of all incoming mail and deliveries, ensuring they reach the correct internal stakeholders promptly.

3. Security & Operational Support

• Access Control: Enforce office security procedures at the front desk, ensuring all visitors are properly identified and logged.

• Departmental Synergy: Coordinate closely with internal departments to facilitate smooth daily operations and resolve frontline issues quickly.

• Discretion: Handle sensitive information with the highest level of confidentiality and professional judgment.

Qualifications and Skills:

Professional Profile

• Education: Minimum of an OND, HND, or B.Sc in any relevant field.

• Experience: Proven experience as a Front Desk Officer, Receptionist, or in a high-touch Customer Service role.

• Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Core Competencies

• Interpersonal Power: Exceptional verbal and written communication skills with a focus on "Customer Service Excellence."

• Pressure Management: The ability to multitask effectively and remain composed during peak office hours.

• Organizational Grit: Sharp attention to detail and strong time-management skills to handle diverse administrative tasks.

• Presentation: Maintain a polished, professional appearance and a consistently positive attitude.

Salary

Application Closing Date: Not specified

Application Instructions:

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