FRONT DESK OFFICER AT GRADO KONNECTS | FRONT DESK OFICER JOBS IN LAGOS

About Company:

At Grado Konnects, we specialize in transforming ideas into actionable strategies that drive growth for individuals and businesses alike. Our unique approach ensures that you receive tailored guidance with a focus on professional development and success.

Job Description:

We are seeking a professional and welcoming Front Desk Officer to serve as the face of our organization. In this role, you are the first point of contact for every visitor, client, and partner. You set the tone for the entire office experience.

Your mission is to blend exceptional hospitality with seamless administrative support. You will be responsible for managing the "front-of-house" environment—from coordinating high-stakes meeting schedules and directing global communications to ensuring that office logistics run without a hitch. If you are a disciplined multitasker with a "service-first" mindset and a professional presence, we invite you to lead our reception operations.

Requirements:

1. Visitor Management & Brand Experience

• Professional Reception: Greet and assist visitors with a high degree of warmth and professionalism, ensuring their first impression of the company is positive.

• Access Control: Maintain meticulous visitor logs and issue access passes, serving as a critical layer in the office’s security and safety protocols.

• Environment Stewardship: Ensure the reception and lobby areas remain pristine, organized, and reflective of the company’s brand standards.

2. Communication & Logistics Hub

• Inbound Management: Answer, screen, and direct phone calls and emails with speed and accuracy, ensuring no inquiry goes unanswered.

• Logistics Coordination: Manage the receipt and distribution of all mail, packages, and sensitive deliveries.

• Appointment Governance: Oversee the scheduling of appointments and the booking of meeting rooms to prevent scheduling conflicts and optimize office space.

3. Administrative & Operational Support

• Departmental Liaison: Act as the central node of communication, connecting visitors and inquiries with the correct staff and departments.

• Data & Documentation: Support the broader administrative team with filing, accurate data entry, and essential document preparation.

• Time Management: Exhibit strong multitasking abilities to handle high-traffic reception periods while completing administrative tasks under minimal supervision.

Qualifications and Skills:

Professional Profile

• Education: Minimum of SSCE / OND / HND / B.Sc. in a related field.

• Experience: Proven experience as a Front Desk Officer or Receptionist is a strong advantage.

• Tech IQ: Proficiency in Microsoft Office Suite (Word for documentation, Excel for logs, and Outlook for scheduling).

Core Competencies

• Customer Service Mastery: Exceptional interpersonal skills and the ability to resolve guest issues with a smile.

• Organizational Prowess: A "master of details" who can manage multiple requests without losing focus.

• Communication: Clear, professional verbal and written English skills.

• Reliability: Punctual, with a professional attitude and a neat, business-appropriate appearance.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: admin@gradokonnects.co.site using the Job Position as the subject of the mail