About Company:
WTS Energy - Our client is an indigenous company that provides technology-driven solutions that enhance safety and operational resilience across Nigeria’s high-impact industries.
Job Description:
We are seeking a proactive and technically proficient Data IT Support Executive to join our team in Lagos. This role is central to our operational efficiency, focusing on maintaining data integrity, providing high-level technical support for our OSP (Offshore/Outsourced Project) Infrastructure, and ensuring seamless communication between our technical teams and our clients. If you are analytical, organized, and dedicated to providing exceptional support, this is an excellent opportunity to grow your IT career.
Requirements:
Data & System Support: Assist in managing and troubleshooting data workflows, ensuring accurate data flow between systems in collaboration with our Database and IT teams.
Technical Help Desk: Act as a primary point of contact for OSP portal feedback, data-related inquiries (via email/phone), and technical issue resolution.
Reporting & Documentation: Disseminate monthly Power BI reports to clients, document standard solutions for our knowledge base, and maintain accurate records of training certifications.
Administrative Coordination: Organize meetings for challenge resolution, take meeting minutes, and support business units with data entry and updates.
Operations: Manage OSP card printing and assist OSP Help Desk personnel as needed to ensure continuous operational uptime.
Professional Growth: Actively stay abreast of IT trends, maintain professional affiliations, and engage in continuous learning to improve functional competence.
Qualifications and Skills:
Education: Bachelor of Science Degree in Computer Science, Computer Engineering, or Electrical Engineering from an accredited university.
Professional Certifications: OCA (Oracle Certified Associate), ITILv4, and Power BI certification are mandatory.
Experience:
Minimum of 1 year of experience in Systems or Database Administration.
Minimum of 1 year of experience in general IT roles.
Key Competencies:
Analytical Skills: Ability to analyze complex information from multiple perspectives and communicate insights clearly to both technical and non-technical stakeholders.
Soft Skills: A helpful, personable attitude, high level of integrity, and strong relationship-building skills.
Operational Excellence: Highly organized with the ability to multitask and manage tight deadlines without constant supervision.
Salary
Very attractiveApplication Closing Date: Not specified
Application Instructions:
Click the button below to apply
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Data
Work Level
Experienced
State
Lagos
Country
Nigeria