Tribest Coporate Support Ltd| Full-time

CUSTOMER SERVICE OFFICER AT TRIBEST COPORATE SUPPORT LTD

Lagos, Nigeria | Posted on 28/08/2025

About Company:

Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions.

Job Description:

  • Customer Interaction: Greet and assist customers with a friendly and professional demeanor, both in person and over the phone.
  • Inquiry Resolution: Respond to customer inquiries regarding products, services, accounts, and transactions.
  • Problem-Solving: Investigate and resolve customer complaints and issues promptly and efficiently, escalating complex problems to a manager when necessary.
  • Product Knowledge: Maintain in-depth knowledge of all products, services, and policies to provide accurate information to customers.
  • Documentation: Maintain accurate and detailed records of customer interactions, transactions, and complaints in the bank's system.
  • Compliance: Adhere to all regulatory guidelines and internal policies to ensure the security and privacy of customer information.

Requirements:

  • Exceptional communication and interpersonal skills.
  • Strong problem-solving and conflict-resolution abilities.
  • A high level of professionalism, patience, and empathy.
  • Proficiency in using customer relationship management (CRM) softwares.

Qualifications and Skills:

  • NCE,OND, HND Degree or its equivalent in a relevant field.
  • Proven experience in a customer service role, preferably within the financial services industry.

Salary

Very attractive

Application Closing Date: Not specified

Application Instructions:

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Job Information

Deadline

Not specified

Job Type

Full-time

Industry

Customer care

Work Level

Experienced

State

Lagos

Country

Nigeria

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