CUSTOMER SERVICE REPRESENTATIVE AT VITEL WIRELESS LIMITED

About Company:

Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data gathering and analysis in the African continent. Vitel has a Private Network Lines (Local Exchange Operator) service license and has had experience in the telecommunication business.

Job Description:

We are looking for an energetic and customer-oriented professional to engage with clients, address inquiries, and promote our products/services to drive sales.

The role combines excellent service delivery with sales targets to ensure customer satisfaction and business growth.

Responsibilities

• Addressing Customer Inquiries.
• Resolving Customer Issues. 
• Providing Product/Service Information.
• Upselling and Cross-selling.
• Following up with customers.
• Maintaining a positive and professional demeanor.
• Processing Orders and Transactions.
• Maintaining Customer Records.
• Ensuring Customer Satisfaction.

Requirements:

• ND / HND in Business Administration or related field.
• At least 1-2 years experience in related field.
• Basic knowledge of Customer Service.
• Good Command of English, verbally and in writing.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: jobs411@vitelwireless.com using Job Title as the subject of the mail.