CUSTOMER SERVICE AGENT AT BEEBEEJUMP INTERNATIONAL LIMITED

About Company:

Beebeejump International Limited is a leading solar power company in Nigeria. It is headquartered at 75b, Ogunnusi Isheri Road, Ojodu Berger, Lagos, with a sales and after-sales team of more than 200 in its headquarter alone. 

Job Description:

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about the product, pricing, and availability
• Work with internal departments to meet customer's needs
• Record details of actions taken
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process.
• Data entry in various platforms
• Keep records of customer interactions and transactions
• Record details of inquiries, comments, and complaints

Requirements:

• Knowledge of relevant computer applications
• Knowledge of social media platforms
• Knowledge of administrative procedures
• Numeric, oral, and written language applications
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Knowledge of customer service principles and practices
• Must live within Ogba, Ojodu, Ketu,Ojota, Ketu, Agege, and Ikeja environ

Qualifications and Skills:

• Minimum OND, HND, BSc in any related course
• At least 1 year of relevant work experience

Benefits of Working with Beebeejump

• A great place to learn, and get trained
• Amazing and talented teammates to work with
• Structured work environment
• As a customer service agent you get to earn more incentives, outside your monthly pay.

Salary

Application Closing Date: 31st December, 2025

Application Instructions:

Interested and qualified candidates should send their detailed CV to: hr@beebeejump.com using "Customer Service Agent" as the subject of the email