CUSTOMER SERVICE / ADMINISTRATIVE MANAGER AT DIGITAL AGE CONSULTANCY SERVICES LIMITED | CUSTOMER SERVICE / ADMIN JOBS IN ABUJA

About Company:

Digital Age Consultancy Services Limited is a forward-looking business and sustainability consulting firm committed to driving the transition to a green economy through innovative and impactful solutions. We work with governments, businesses, and communities to promote sustainable development, digital transformation, and social wellbeing.

Job Description:

We are seeking a smart, dedicated, and highly professional Customer Service / Administrative Manager to serve as the operational backbone of our Abuja office. This is a multifaceted role designed for a "super-generalist"—someone who can navigate complex client relations, maintain meticulous financial records, and drive our brand's digital presence.

As the Customer Service / Administrative Manager, you will be the face of the organization. You will be responsible for the seamless integration of office operations, financial bookkeeping, and creative social media management. If you have 3+ years of experience and a proactive, detail-oriented mindset, we invite you to lead our administrative and client success functions.

Requirements:

1. Office Governance & Administrative Leadership

• Daily Operations: Manage the full spectrum of administrative tasks, ensuring the office environment is productive, organized, and professional.

• Secretarial Excellence: Support senior management with precise scheduling, high-level reporting, and sophisticated document management.

• Protocol & Coordination: Design and implement office workflows to streamline internal and external communications.

2. Client Success & Financial Oversight

• Inquiry Management: Act as the primary point of contact for clients, resolving inquiries with a high level of professionalism and service excellence.

• Bookkeeping & Accounting: Utilize your knowledge of basic accounting to maintain accurate ledgers, manage petty cash, and ensure financial documentation is audit-ready.

• Record Integrity: Maintain comprehensive physical and electronic filing systems to ensure data accessibility and security.

3. Digital Brand Management & Content Strategy

• Social Media Management: Lead our digital presence by managing social media channels and engaging with our online community.

• Content Creation: Develop basic, high-quality content that aligns with our brand voice to drive visibility and client engagement.

• Strategic Growth: Use digital insights to support management in expanding our reach within the Abuja market.

Qualifications and Skills:

Professional Profile

• Gender: Female (strictly for organizational gender balancing).

• Education: Minimum of a Bachelor's Degree in Management, Administration, or a related field.

• Experience: At least 3 years of proven experience in customer service and administrative roles.

• Location: Must reside in Abuja (proximity to the office is a significant advantage).

• Availability: Must be ready to resume immediately.

Technical & Behavioral IQ

• Financial Literacy: Basic knowledge of accounting and bookkeeping principles.

• Secretarial Mastery: Strong skills in office management, document control, and secretarial duties.

• Digital Fluency: Experience in managing social media platforms and basic content creation tools.

• Soft Skills: Exceptional communication, organization, and interpersonal skills.

Salary

Application Closing Date: Not specified

Application Instructions:

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