CUSTOMER ENGAGEMENT OFFICER AT DETOPSY ENGINEERING LIMITED

About Company:

With over 12 years of experience, we partner with global entities to deliver tailored solutions that meet your specific needs. From procurement to maintenance and custom engineering, our expertise ensures you receive top-quality materials and services. We manage the entire procurement process for cost-effective results and provide comprehensive maintenance to keep your systems running smoothly. Our skilled engineers develop innovative, customized solutions, working closely with you to drive success. Our commitment to excellence and collaborative approach make us the ideal partner for your unique requirements.

We are recruiting to fill the position below:

Job Description:

• Engage with customers via email, phone calls and WhatsApp
• Follow up on inquiries, provide product information, and assist with purchases
• Maintain a daily log of customer interactions and feedback
• Collaborate with the sales team to ensure smooth handovers and timely updates
• Identify upselling opportunities and nurture long-term customer loyalty

Who You Are:

• Excellent communicator with a friendly, persuasive tone
• Confident on phone calls and comfortable using WhatsApp Business tools
• Organized, responsive, and great at follow-through
• Previous experience in customer service or sales is a plus
• Passionate about clean energy and helping people make smart choices.

Requirements:

• Interested candidates should possess a minimum of HND / B.Sc Degree with 3 years experience.

What We Offer

• Competitive salary and performance bonuses
• Training and growth opportunities
• A vibrant, mission-driven team
• Room to innovate.

Salary

Application Closing Date: 13th October, 2025

Application Instructions:

Qualified candidates should send their Applications to: careers@detopsyengineering.com using the job title  as the subject of the email