CUSTOMER CARE REPRESENTATIVE AT SNAPPYEXCHANGE | CUSTOMER CARE REPRESENTATIVE JOBS IN LAGOS

About Company:

SnappyExchange is a customer-focused digital trading platform that enables users to trade gift cards as well as purchase airtime, data, and pay bills. We prioritize providing a seamless, user-friendly experience through our mobile app and website to make digital transactions effortless for our customers.

Job Description:

• Manage incoming calls.
• Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.
• Online customer management and ability to resolve issues.

Requirements:

• B.Sc / HND / ND qualification
• 1 - 2 years work experience.
• Gender: Female.
• Age: 20-27 years.
• Residence within Ikeja or places closer to Ikeja is a criteria.

Salary

Application Closing Date: 31st August, 2026

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY

Note

• Residence within Ikeja or places closer to Ikeja is a criteria.
• Only shortlisted candidates will be contacted for the interview.